Transportation Manager

4 weeks ago

Eastbourne, East Sussex, United Kingdom Govia Thameslink Railway Full time
Job Title: Driver Manager

Govia Thameslink Railway is seeking a highly skilled and experienced Driver Manager to join our team. As a key member of our operations team, you will be responsible for leading and managing a designated group of drivers to deliver a high-performing workforce in line with our specific standards in safety, performance, and customer service expectations.

Key Responsibilities:
  • Lead and manage a team of drivers to achieve excellent performance and customer service standards
  • Develop and implement customer service standards to raise the professionalism of drivers across Govia Thameslink Railway
  • Enhance the on-board experience for customers, resulting in repeat business and higher satisfaction results
  • Drive team performance through excellent engagement and utilize attendance procedures to improve performance
Requirements:
  • Strong people leadership skills with the ability to inspire teams
  • Strong interpersonal skills with the ability to develop and maintain professional relationships with Trade Union Representatives
  • Effective oral and written communication skills
What We Offer:

We're passionate about having a strong and diverse workforce. We're looking for enthusiastic individuals with great interpersonal skills from all backgrounds, and particularly encourage women and those from Black, Asian and Minority Ethnic communities to apply.

Full job description attached.

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