IT Support Specialist

3 weeks ago


Chelmsford, Essex, United Kingdom Pembrook Resourcing Full time
Job Summary:

We are seeking an skilled IT Support Specialist to join our team at Pembrook Resourcing. As our ideal candidate, you will provide technical assistance to staff members, ensuring they receive the support needed to perform their duties efficiently. This is an excellent opportunity to work in a dynamic environment where your expertise will be valued and your ideas implemented.

Key Responsibilities:
  • Configure and set up workstations, ensuring all systems are ready for new and existing staff.
  • Perform regular hardware and network checks to guarantee optimal performance and security across all systems.
  • Lead and manage IT projects, from software rollouts to system upgrades and security improvements.
  • Troubleshoot and resolve IT issues efficiently to minimize downtime.
  • Secure and maintain local networks, ensuring compliance with data privacy regulations.
  • Train and support employees on new software, ensuring smooth transitions and adherence to best practices.
  • Continuously identify areas for improvement, leading initiatives to enhance IT processes and systems.

About the Role:
As our IT Support Specialist, you will be a key figure in delivering IT solutions across the business. You will have the opportunity to shape the future of our IT operations, working in an environment where your expertise will be valued and your ideas implemented. The ideal candidate will have excellent problem-solving skills, be proactive, and have a passion for staying up-to-date with the latest technologies.

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