IT Support Specialist
2 weeks ago
Job Title: 1st& 2nd Line IT Support Specialist
Job Summary:
Pembrook Resourcing is seeking a skilled IT Support Specialist to join our team. As a key figure in delivering IT solutions across the business, you will provide hands-on support while taking ownership of critical IT projects.
Responsibilities:
- Set up and configure workstations, ensuring all systems are ready for new and existing staff.
- Perform regular hardware and network checks to ensure optimal performance and security across all systems.
- Lead and manage IT projects, from software rollouts to system upgrades and security improvements.
- Troubleshoot and resolve IT issues efficiently to minimize downtime.
- Secure and maintain local networks, ensuring compliance with data privacy regulations.
- Train and support employees on new software, ensuring smooth transitions and adherence to best practices.
- Continuously identify areas for improvement, leading initiatives to enhance IT processes and systems.
The Ideal Candidate:
We are looking for a highly skilled and experienced IT Support Specialist with a strong background in IT support, development, or a similar technical role. The ideal candidate will have a proven track record of delivering high-quality IT solutions and a passion for staying up-to-date with the latest technologies.
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