Customer Service Team Leader
4 hours ago
Search Consultancy is seeking an experienced and quality-driven Customer Service & Export Team Leader to oversee their internal Customer Service team.
As a key member of the team, you will be responsible for managing a small customer service team handling the coordination, management, and processing of orders and requests from customers based both in the UK and internationally.
Key Responsibilities:
- Coaching, training, and motivating the team on a daily basis
- Acting as a senior point of contact
- Looking after the full export cycle with all the shipping documentation
Requirements:
- Experience supervising/managing a customer service team
- Experience of sales order processing
- Strong knowledge of international shipping/export
- Strong IT skills
Search Consultancy is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.
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