Tenants Services Director
1 day ago
**About the Role**
">We are seeking a dedicated Tenants Services Director to lead our team at Teign Housing. In this exciting role, you will be responsible for ensuring the wellbeing and independence of our sheltered housing tenants, providing them with everything they need to enjoy their lives to the full.
As a key member of our leadership team, you will oversee all aspects of property maintenance and security, co-developing person-centred goal plans, and offering guidance on money management, self-care, and healthy living. You will also liaise constantly with external agencies to achieve positive outcomes and champion best practice in supporting older residents and those with special needs.
**Key Responsibilities**
- Oversee all aspects of property maintenance and security.
- Co-develop person-centred goal plans and offer guidance on money management, self-care, and healthy living.
- Liaise with external agencies to achieve positive outcomes and champion best practice in supporting older residents and those with special needs.
- Build close relationships with our residents and develop a deep understanding of their needs.
**Requirements**
- Fully versed in meeting the needs of older people.
- Experience in managing teams, providing face-to-face customer support, and keeping detailed records.
- Familiarity with the benefits and tax credits system would be an advantage.
- Background in dealing with residents with challenging social, mental, and physical issues would be beneficial.
**Benefits**
- An agile, modern working environment.
- Training opportunities.
- 25 days leave plus bank holidays and discretionary leave between Christmas and New Year.
- Contributory pension scheme.
- Free parking.
- Employee Assistance Programme.
The salary for this role is £28,836.84 per annum, plus benefits. If you are a driven and motivated leader with a passion for delivering exceptional care and support services, please visit our website and complete the online application form.
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