Support and Guidance Worker

3 weeks ago


Oxford, Oxfordshire, United Kingdom Service Care Recruit Full time
Housing Support Worker

A challenging opportunity has arisen for a Housing Support Worker to join our team in Oxford. This role involves providing essential support to young parents, helping them maintain their tenancies and achieve personal goals.

**Job Summary**
As a Housing Support Worker, you will promote independence and choice as a keyworker to residents, conduct health and safety checks, assess new tenants, and provide advice on tenancy management and housing benefits. You will also ensure room checks, void procedures, and minimal void periods, conduct risk assessments, and liaise with partner agencies. Your goal is to facilitate user participation and informed decision-making.

**Responsibilities**
* Promote independence and choice as a keyworker to residents
* Conduct health and safety checks and report maintenance issues
* Assess new tenants and allocate rooms based on procedures
* Provide advice on tenancy management and housing benefits
* Ensure room checks, void procedures, and minimal void periods
* Conduct risk assessments and liaise with partner agencies
* Facilitate user participation and informed decision-making

**Requirements**
We are looking for someone with previous experience in a customer-facing role and a genuine desire to help young people. The ideal candidate will have:
  • Experience motivating individuals with complex issues such as substance misuse or mental health challenges
  • Awareness of safeguarding processes
  • Knowledge of housing benefits, Universal Credit, and local support agencies
  • Ability to assess and manage risk effectively
  • Excellent communication and organisational skills
  • You will need a driving license and access to a vehicle for work purposes.


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