Mail Courier with Excellent Customer Service
1 week ago
We are Royal Mail Group, a company passionate about our people representing the communities we serve.
About the Role:
- As a Mail Courier with Excellent Customer Service, you will be responsible for delivering mail and parcels to customers in your designated area.
- You will work independently, managing your daily workload and prioritizing tasks to meet deadlines.
Key Responsibilities:
- Deliver mail and parcels to customers in a timely and efficient manner.
- Provide excellent customer service, responding to customer queries and concerns.
- Maintain accurate records of deliveries, including tracking and tracing packages.
Requirements:
- A valid UK manual driving license with no more than 6 penalty points.
- Excellent communication and interpersonal skills.
- The ability to work independently and manage time effectively.
What We Offer:
- A competitive salary of £12.54 per hour, paid monthly.
- Overtime is paid at 1.25 times the normal hourly rate.
- 22.5 days holiday, rising with length of service (pro-rata).
- Full uniform provided.
- Company pension scheme with competitive contribution rates.
- Lots of opportunity to develop a career, including trainee manager roles and Apprentice Schemes.
- Excellent family-friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Your Wellbeing - you and your family have 24/7 free access to services and tools to help support your physical and mental health.
- Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.
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