Mail Courier with Excellent Customer Service

1 week ago


Cambridge, Cambridgeshire, United Kingdom Royal Mail Group Full time
Working as a Mail Courier

We are Royal Mail Group, a company passionate about our people representing the communities we serve.

About the Role:

  • As a Mail Courier with Excellent Customer Service, you will be responsible for delivering mail and parcels to customers in your designated area.
  • You will work independently, managing your daily workload and prioritizing tasks to meet deadlines.

Key Responsibilities:

  • Deliver mail and parcels to customers in a timely and efficient manner.
  • Provide excellent customer service, responding to customer queries and concerns.
  • Maintain accurate records of deliveries, including tracking and tracing packages.

Requirements:

  • A valid UK manual driving license with no more than 6 penalty points.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and manage time effectively.

What We Offer:

  • A competitive salary of £12.54 per hour, paid monthly.
  • Overtime is paid at 1.25 times the normal hourly rate.
  • 22.5 days holiday, rising with length of service (pro-rata).
  • Full uniform provided.
  • Company pension scheme with competitive contribution rates.
  • Lots of opportunity to develop a career, including trainee manager roles and Apprentice Schemes.
  • Excellent family-friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
  • Your Wellbeing - you and your family have 24/7 free access to services and tools to help support your physical and mental health.
  • Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.

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