3rd Line Resolution Expert
2 days ago
We are seeking a 3rd Line Resolution Expert to join our team at LMS Group. As a senior member of our technical support team, you will be responsible for coordinating the identification and resolution of service incidents and problems and where required escalating to and coordinating resolution with third-party vendors.
You will work closely with the Technical, Professional, and Account Management teams to evaluate and prevent problems, contributing to the change management process; representing the interests of the customer when assessing risk and impact.
We offer a competitive salary of £42,000 - £55,000 per annum, depending on experience, plus a range of benefits including increasing holiday with length of service, annual pay reviews, Microsoft Surface Laptop, free uniform, mileage allowance, career planning, birthday & length of service rewards, flexible working, referral bonus scheme, regular funded social events, and funded Xmas party.
The ideal candidate will have full UK driving license, enterprise storage installation, configuration, and troubleshooting (Examples: Fibre channel, ISCSI, SAN and NAS) knowledge, knowledge of Cisco Meraki technologies, knowledge of Windows Virtual Desktop, and enterprise firewall installation, configuration, and troubleshooting (Examples: Cisco Meraki, Draytek) knowledge.
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3rd Line IT Expert
7 days ago
Leeds, Leeds, United Kingdom LMS Group Full timeJoin Our TeamWe are looking for a highly skilled 3rd Line IT Expert to join our team at LMS Group. The successful candidate will be responsible for providing 3rd line technical IT support, managing client queries, and ensuring SLAs are met.Key Responsibilities:Provide remote, on-site, and telephone-based technical support.Manage technical queries, handle...
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3rd Line IT Support Consultant
7 days ago
Leeds, Leeds, United Kingdom BCN Group Ltd Full timeAbout BCN Group LtdAt BCN Group Ltd, we deliver cutting-edge IT solutions to our clients across various sectors. Our team of experts provides top-notch services, including cloud computing, cybersecurity, and data management.Job RoleWe are seeking a highly skilled 3rd Line IT Support Consultant to join our service desk team. As an escalation point for 1st and...
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Claims Resolution Expert
2 days ago
Leeds, Leeds, United Kingdom Exchange Street Claims ltd Full timeExchange Street Claims Ltd is looking for a seasoned Claims Resolution Expert to complement our existing team. As a key player, you will be responsible for handling a diverse range of Commercial Material Damage and Business Interruption claims.Key Responsibilities:Deliver exceptional customer service, ensuring timely and efficient claim resolutionPrepare...
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Customer Service and Fraud Resolution Expert
6 days ago
Leeds, Leeds, United Kingdom Search Full timeJob Overview:We are recruiting for a Customer Service and Fraud Resolution Expert to join our team at Search. This role involves providing exceptional customer service and supporting customers with complex financial queries.Key Responsibilities:Respond to customer inquiries regarding account details, transactions, and financial products.Provide information...
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Senior Claims Management Specialist
1 day ago
Leeds, Leeds, United Kingdom NHS Resolution Full timeCompany OverviewNHS Resolution is a leading provider of claims management services, committed to delivering high-quality solutions to the NHS. Our team of experts works closely with healthcare providers to resolve claims fairly and share learning across the NHS.
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Warranty Claim Resolution Expert
4 days ago
Leeds, Leeds, United Kingdom Perfect Placement Full timeWarranty Claim Resolution Expert Job DescriptionAbout Us:Perfect Placement is a leading recruitment agency specialising in automotive jobs. We are currently looking for a Warranty Claim Resolution Expert to join our team in Bradford.Key Responsibilities:To process claims and respond to customer queries in a timely and professional mannerTo maintain accurate...
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Claims Support Service Team Leader
4 days ago
Leeds, Leeds, United Kingdom NHS Resolution Full timeJob OverviewNHS Resolution is seeking a highly skilled Claims Support Service Team Manager to join their team on a permanent contract basis.This role involves direct line management of a team of Claims and Administration Assistants, ensuring uninterrupted excellent service delivery in relation to administrative support functions.
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Initial Contact Resolution Expert
9 minutes ago
Leeds, Leeds, United Kingdom Knights Full timeJob SummaryWe are seeking a highly motivated Initial Contact Resolution Expert to join our team in Leeds. As the first point of contact for our clients, you will be responsible for handling high-volume inbound calls, resolving customer queries, and escalating complex issues to senior colleagues.Your expertise in conflict resolution, problem-solving, and...
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Commercial Debt Resolution Expert
4 days ago
Leeds, Leeds, United Kingdom CLD Recruitment Careers Full timeJob Description: Commercial Debt Resolution Expert CLD Recruitment Careers is recruiting for a Commercial Debt Resolution Expert to join our client's dynamic team. The successful candidate will be responsible for managing client relationships, negotiating repayment solutions, and developing a deep understanding of the debt recovery process. About the...
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IT Consultant
4 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeJob OverviewWe are seeking a highly skilled IT Consultant to join our team as a Technical Expert. In this role, you will be responsible for providing technical consultancy and implementation work for managed services and hosted services.About the RoleYou will assist Sales staff in identifying and qualifying opportunities.You will design customer requirements...
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Claims Resolution Expert
7 days ago
Leeds, Leeds, United Kingdom CV-Library Full timeJob Summary:CV-Library is currently recruiting for a Claims Resolution Expert to work in their Bradford office. The successful candidate will be responsible for resolving warranty claims and handling customer inquiries.Main Responsibilities:To investigate and resolve warranty claims in a fair and timely manner.To communicate effectively with customers and...
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Expert Quantum Dispute Resolution Specialist
1 month ago
Leeds, Leeds, United Kingdom Maxim Recruitment Full timeJob SummaryWe are seeking an experienced Expert Quantum Dispute Resolution Specialist to join our team at Maxim Recruitment.About the RoleThis is a unique opportunity for a skilled professional to specialise in construction claims and disputes, working on high-profile projects and helping clients navigate complex contractual challenges.As a leading...
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Leeds, Leeds, United Kingdom Turner & Townsend Group Full timeJob DescriptionWe are looking for a highly skilled Construction Claims and Dispute Resolution Expert to join our team. As a key member of our Contract Services Claims & Disputes team, you will be responsible for analysing complex projects and developing strategies to resolve disputes.About the RoleThis is an excellent opportunity for a motivated individual...
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Motor Claims Expert
7 days ago
Leeds, Leeds, United Kingdom Direct Line Group Full timeAbout This RoleThis is an exciting opportunity to join our team as a Motability / RTA Personal Injury Claims Handler in Leeds. As part of our Motability RTA team, you will handle a diverse caseload of claims, including OIC, MOJ, complex, Fast Track claims along with Part 8 Litigated cases. You will work closely with clients to deliver exceptional service and...
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Landlord Tenant Dispute Resolution Expert
2 days ago
Leeds, Leeds, United Kingdom Douglas Scott Legal Recruitment Full timeDispute Resolution Opportunity Douglas Scott Legal Recruitment is pleased to offer a unique opportunity for a Landlord Tenant Dispute Resolution Expert to join their team. This challenging and rewarding role will involve handling complex disputes, providing support to case handlers, and working closely with the Partner in charge of the Landlord and Tenant...
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Principal Systems and Infrastructure Architect
1 month ago
Leeds, Leeds, United Kingdom QA Full timeJob Details:Senior Systems and Infrastructure EngineerPermanent RoleYour Role:You will be responsible for providing 3rd line technical support for the company user base across multiple locations via telephone, onsite and help desk software. You'll solve support incidents, monitor the progress of calls from inception to resolution ensuring that end-users are...
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Leeds Litigation and Dispute Resolution Expert
4 weeks ago
Leeds, Leeds, United Kingdom NuStaff Recruitment Full timeClinical Negligence Opportunity:NuStaff Recruitment invites applications from experienced Solicitors and Paralegals with a passion for Clinical Negligence law. As a key member of our team, you will play a vital role in handling high-stakes clinical negligence claims, providing expert advice, and driving results. We require a strong background in claimant...
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Leeds, Leeds, United Kingdom Michael Page (UK) Full timeMichael Page (UK) is seeking a highly experienced Construction and Engineering Dispute Resolution Expert to join their team in Leeds.About the RoleThe ideal candidate will have a strong track record of dealing with construction and engineering disputes, with expert knowledge of relevant laws and regulations. They will be responsible for advising clients on a...
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Third-Party Resolution Expert
4 weeks ago
Leeds, Leeds, United Kingdom Stride Resource Management Ltd Full timeWe offer an exciting opportunity for a skilled Risk Management Specialist to join our Claims Department at Stride Resource Management Ltd. As a Risk Management Specialist, you will be responsible for handling and settling third-party liability claims, including Employers' Liability and Public Liability claims.About the RoleIn this role, you will be expected...
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Claims Resolution Specialist
7 days ago
Leeds, Leeds, United Kingdom Direct Line Group Full timeAbout Direct Line GroupAt Direct Line Group, our mission is to make law easy and accessible to everyone. As a leading provider of legal services, we offer a range of solutions, including personal injury, employment, property, inheritance, and contract litigation.We are seeking experienced Motability / RTA Personal Injury Claims Handlers to join our team in...