Customer Experience Director Position
1 week ago
About the Role:
This is a full-time position fixed-term contract for 1 year offering 39 hours a week. As a Store Experience Manager at H&M Group, you will be responsible for delivering great customer experiences, analysing selling information, and taking responsibility for store sales performance.
Your Key Responsibilities:
- Offer customers a high level of service through styling advice, product knowledge, and store experience.
- Analysing selling information and taking responsibility for the store sales performance.
- Leading and motivating a team of managers, visual merchandisers, and sales advisors to achieve excellent standards of service.
Benefits:
- A competitive salary of £40,000 - £50,000 per year (estimated).
- A 25% staff discount on all H&M Group brands in stores and online.
- Extensive development opportunities around the globe.
Our Values:
- Teamwork: We value collaboration and shared achievements.
- Entrepreneurship: We encourage innovation and initiative.
- Constant Improvement: We strive for excellence in everything we do.
-
Customer Experience Director
5 days ago
London, Greater London, United Kingdom CH&Co Catering Limited Full timeJob Title: Customer Experience DirectorCompany Description:Gather & Gather is a leading provider of workplace catering services in the UK and Ireland. Our mission is to deliver exceptional customer experiences through our high-quality food, coffee, and friendly service.Job Summary:We are seeking an experienced Customer Experience Director to lead our...
-
Customer Experience Director
4 days ago
London, Greater London, United Kingdom Halfords Group PLC Full timeCustomer Experience Leader OpportunityWe are seeking a highly motivated and experienced Customer Experience Director to join our team in Somerset.As a Customer Experience Director, you will be responsible for leading and supporting your team to deliver exceptional customer experiences across the Halfords group.You will work closely with colleagues in the...
-
Customer Experience Director
1 week ago
London, Greater London, United Kingdom Lilt Inc. Full timeWe're LILT Inc., a leading provider of AI-powered translation solutions for enterprise clients. We're currently seeking a talented Customer Experience Director to join our team in London.About the RoleThis position will be responsible for overseeing the delivery of exceptional customer experiences for our global client base, working closely with internal...
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom Smart DCC Full timeAbout the RoleWe are seeking an experienced Customer Experience Director to join our team at Smart DCC. As a key member of our leadership team, you will be responsible for ensuring that our customers receive a high-quality service.
-
Customer Experience Director
1 week ago
London, Greater London, United Kingdom Barker Graves Full timeBarker Graves is recruiting for a Customer Experience Director to join our team in London. As a key member of our team, you will be responsible for designing and implementing customer experience strategies that drive business growth and improve customer satisfaction.About the OpportunityOur ideal candidate will have at least 3 years of experience in a...
-
Strategic People Director
4 weeks ago
London, Greater London, United Kingdom Director File Full timeAbout the Opportunity:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team at Director File.Key Responsibilities:Develop and implement strategies to drive business growth and improve employee engagement.Lead and manage a team of HR professionals to deliver HR services.Collaborate with senior leaders to...
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom END Full timeAbout END.Recognised as one of the fastest growing Companies in the UK, it's an exciting time to be part of END.'s journey. If you're positive, passionate and dedicated and want to contribute to our future success this could be the role for you.Our VisionWe strive for excellence by delivering a first-class customer experience, which has underpinned our...
-
Customer Experience Director
7 days ago
London, Greater London, United Kingdom NATIONAL TRUST Full timeAs a Customer Experience Director at the National Trust, you will have the privilege of shaping the visitor experience and driving business growth through exceptional customer service. This is a unique opportunity to join a forward-thinking organization that values innovation and excellence.Your responsibilities will include developing and implementing...
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom Crane Venture Partners Full timeAbout the RoleGigs is looking for a seasoned Customer Experience Director to own and further develop our customer support function. As a key member of our product team, you will work across subscribers, B2B customers, product, engineering, operations, and network partners to create scalable and automated processes that reduce issue rates and improve...
-
Customer Experience Director
4 weeks ago
London, Greater London, United Kingdom MICHAEL KORS Full timeMichael Kors is a leading fashion brand seeking a highly skilled Customer Experience Director to lead the Digital & Consumer Operation team in London.Key Responsibilities:Lead and motivate customer-obsessed teams within EMEA and external partner organizations.Set direction and solve complex challenges to drive customer experience improvements and digital...
-
Customer Experience Director
1 week ago
London, Greater London, United Kingdom DELIVEROO Full timeWe are seeking a Customer Experience Director to lead strategic programmes that improve customer experience, ensuring a smooth delivery acting across governance, communication, stakeholder management, and risk management. As a key member of our team, you will contribute to Deliveroo's multi-year Service Strategy and drive CX engagement across the...
-
Customer Experience Director
4 days ago
London, Greater London, United Kingdom Smiggle Full timeSucceed with SmiggleWe're seeking a Customer Experience Director to join our team at Selfridges, London. As part of our leadership team, you'll be responsible for developing and implementing strategies to drive customer engagement and loyalty.About Our Ideal Candidate:Has a deep understanding of customer behavior and preferences.Is a creative thinker with a...
-
Director of Customer Experience
1 week ago
London, Greater London, United Kingdom Healf Full timeAt Healf, we're on a mission to redefine health and wellness. As Director of Customer Experience, you'll play a pivotal role in driving revenue and identifying growth opportunities through our customer relationship management (CRM) channel.Key responsibilities include managing the CRM content calendar with our marketing team, launching weekly campaigns to...
-
Customer Experience Director
1 month ago
London, Greater London, United Kingdom The Barton Partnership Full timeJob OverviewThe Barton Partnership is seeking a highly motivated and customer-centric individual to lead the vision and strategy for the end-to-end customer experience. As the Customer Experience Director, you will be responsible for building and scaling the team, fostering cross-functional collaboration, leveraging data-driven insights, and implementing...
-
Retail Director
1 week ago
London, Greater London, United Kingdom Boots Full timeAbout the Role:We're looking for a skilled Retail Director to drive the success of our stores and inspire teams with exceptional customer care. As a strategic leader, you'll play a key role in shaping the future of retail at Boots.Key Responsibilities:Lead store teams to deliver outstanding customer experiencesDevelop and implement sales strategies to drive...
-
Strategic People and Culture Director
1 month ago
London, Greater London, United Kingdom Director File Full timeAbout the Opportunity:We are seeking a seasoned Director of People and Culture to drive business growth and enhance employee engagement. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to improve our organizational culture and employee experience.Key Responsibilities:Develop and implement...
-
Customer Experience Marketing Director
1 week ago
London, Greater London, United Kingdom The School of Life Full timeThe School of Life is embarking on an exciting phase of growth, and we are seeking a highly skilled Customer Experience Marketing Director to join our team. This pivotal role will oversee the development and implementation of our customer-centric marketing strategy, ensuring a seamless user journey that maximises touchpoints across our content and...
-
Dream Travel Experience Designer
2 weeks ago
London, Greater London, United Kingdom Intrepid Experience Full timeAt Intrepid Travel, we inspire and lead unforgettable travel experiences for the planet and its people. Our mission is to create adventures that benefit local communities and the environment.We are seeking a skilled Tailor Made Sales Consultant to join our team in the UK & EU region. In this role, you will use your expertise to design and sell unique,...
-
Digital Customer Experience Director
4 weeks ago
London, Greater London, United Kingdom Twenty-One Twelve Recruitment Full timeClient Relationship Manager - RetailLocation: West LondonWork Type: Studio BasedWe are seeking a Client Relationship Manager - Retail to join our West London studio. The successful candidate will be a strong, assertive individual who can build relationships with clients to understand their objectives. This is a fantastic opportunity for an experienced...
-
Customer Experience Strategy Director
1 week ago
London, Greater London, United Kingdom Motorway Online Ltd Full timeJob Title: Customer Experience Strategy DirectorAbout the Role:Motorway Online Ltd is seeking a seasoned Customer Experience Strategy Director to develop and execute our customer experience strategy. As a key member of our team, you will work closely with the Head of CRM to deliver exceptional customer experiences across all touchpoints.Key...