Customer Experience Director Position
1 week ago
About the Role:
This is a full-time position fixed-term contract for 1 year offering 39 hours a week. As a Store Experience Manager at H&M Group, you will be responsible for delivering great customer experiences, analysing selling information, and taking responsibility for store sales performance.
Your Key Responsibilities:
- Offer customers a high level of service through styling advice, product knowledge, and store experience.
- Analysing selling information and taking responsibility for the store sales performance.
- Leading and motivating a team of managers, visual merchandisers, and sales advisors to achieve excellent standards of service.
Benefits:
- A competitive salary of £40,000 - £50,000 per year (estimated).
- A 25% staff discount on all H&M Group brands in stores and online.
- Extensive development opportunities around the globe.
Our Values:
- Teamwork: We value collaboration and shared achievements.
- Entrepreneurship: We encourage innovation and initiative.
- Constant Improvement: We strive for excellence in everything we do.
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