Front Desk Associate

6 days ago


Brighton, Brighton and Hove, United Kingdom MHDV Full time

**Job Summary**

We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at MHDV. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

**Key Responsibilities:**

  • Provide warm and welcoming service to guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and maintain accurate records.
  • Collaborate with other departments to ensure a smooth and efficient guest experience.
  • Participate in ongoing training and development to enhance your skills and knowledge.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong problem-solving and conflict resolution skills.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Availability to work a variety of shifts, including weekends and holidays.

**What We Offer:**

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team and make a real difference in our guests' experiences.


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