Facilities Operations Assistant

4 weeks ago

London, Greater London, United Kingdom Goodman Masson Full time

Job Title: Facilities Operations Assistant

Job Summary: We are seeking a highly organized and customer-focused Facilities Operations Assistant to join our team at Goodman Masson. As a key member of our facilities team, you will be responsible for providing exceptional support to our clients and colleagues.

Key Responsibilities:

  • Provide administrative support to the facilities team, including managing incoming and outgoing deliveries, distributing internal post, and maintaining office security.
  • Run through set-up of AV equipment and Zoom function in internal event spaces and provide office tours upon request.
  • Manage the Reception and Facilities phone and email inboxes, responding in a timely manner and communicating office-related updates.
  • Carry out daily office health & safety walkarounds and complete cleaning inspections, requesting cleaning support as needed.
  • Log building faults and maintenance issues with the landlord and book callouts with contractors, escorting contractors around the building.
  • Order office supplies and keep inventory of stock, raising purchase orders and keeping a log of all office expenditure.
  • Support with and present at onsite internal events and social activities, which may occasionally be out of office hours (prior notice will be given).
  • Manage HR and IT requests, such as reasonable adjustments requests, booking travel, arranging courier delivery, and purchasing equipment.
  • Support the Facilities Officer and Operations Manager with ad hoc requests.

Requirements:

  • Experience in a similar role.
  • Excellent customer service skills.
  • Good time-management and excellent organizational skills.
  • Strong verbal and written communication.

We aim for equity at all stages of the recruitment process. Please let us know if we can do anything to make the process more accessible to you.

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