Facilities Operations Assistant

4 weeks ago

London, Greater London, United Kingdom dentsu Full time
Job Description

As a key member of our Facilities team, you will play a vital role in ensuring the smooth operation of our offices and services. Your primary responsibility will be to provide exceptional support to our business, ensuring that our facilities are sustainable, compliant, and cost-effective.

Key Responsibilities
  • Support the Facilities team in the operation of mailroom services, including sorting, scanning, and delivery of post, parcels, and general deliveries.
  • Contribute to the performance of the Facilities department and its ongoing continuous improvement.
  • Proactively report maintenance and Health & Safety issues as part of routine inspections.
  • Ensure dentsu Facilities procedures, policies, and systems are implemented and reviewed to meet business objectives.
  • Support dentsu agile working practices, including assisting with the implementation and management of locker systems.
  • Procure goods and services in line with budget, including stationery and office supplies, security consumables, keys, and off-site archiving.
  • Support the Front of House team with meeting room requirement set-ups through continuous and proactive engagement.
  • Maintenance and delivery of dentsu poster communications policy throughout the building.
  • Continuously support a safe environment for employees and visitors by having regard for all Health and Safety legislation and dentsu Policy and Procedures.
  • Promote dentsu Policy and Procedures by undertaking new starter Health and Safety inductions and assessments.
  • Undertake various H&S checks throughout the building, including weekly floor walks, reporting on slips, trips, and hazards, and any other H&S issues.
  • Provide multi-skilled cover and support for the Facilities Helpdesk and Front of House teams when necessary.
Requirements
  • Must be a self-starter with a strong eye for detail.
  • Excellent customer service skills.
  • Ability to innovate and consider improved ways of working.
  • IT skills and a good understanding of Outlook and Microsoft Office.
  • Ability to communicate clearly and effectively.
About dentsu

We are dentsu, champions for meaningful progress. We help our clients to win, keep, and grow their best customers with best-in-class services and solutions in media, CXM, and creative. With over 46,000 dedicated specialists teaming across 145 markets, our '8 ways' shape and guide the way we do things here, so that, together, we can achieve the 'never before' for our clients, for society, and for each other.

We are proud to be different, and we know that starts with you. You will not be defined by your race, gender, sexual-orientation, age, or disability, but by your thinking and actions. We want you to bring your whole self to work, because leaving nothing behind, helps us stay ahead.

We offer everything you would expect from a large company – like 25 days' holiday plus your birthday off – and a few additions, like 2 paid volunteering days each year to support charitable causes and 3 wellness days per year. We also provide pension contributions, life assurance, private healthcare, income protection, critical illness cover, travel season ticket loans, a cycle to work scheme, free eye tests, and a whole host of great local and national discounts from leading retailers that you'll have access to as an employee. You'll have a hybrid working schedule where you can flex your start and finish times.

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