Personalisation Strategist

4 weeks ago


London, Greater London, United Kingdom Nationwide Building Society Full time
About the Role

As a Personalisation Strategist, you will play a crucial part in shaping our customer contact strategy to deliver personalised experiences that drive loyalty and growth. With a focus on innovative technologies like Pega Customer Decisioning Hub, you will optimise our marketing platform capability to achieve Society goals.

This role requires strong analytical and problem-solving skills, with a passion for creating insightful strategies that drive business outcomes. You will work closely with our Performance and Personalisation team to embed customer-centric principles, ensuring seamless interactions across channels.



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