Customer Service Ambassador

2 days ago


Chertsey, Surrey, United Kingdom Merlin Entertainments Group Full time
Hotel Receptionist Role

We are seeking an experienced and enthusiastic Hotel Receptionist to join our team at Thorpe Park. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of the hotel reception.

Key Responsibilities
  • Check guests in and out efficiently and accurately
  • Handle guest property and maintain confidentiality
  • Liaise with Housekeeping and other departments to ensure seamless guest experience
Requirements and Benefits
  • Previous experience in a similar role or a related field
  • Excellent communication and interpersonal skills
  • Competitive salary: £11-12 per hour
  • Discretionary bonus scheme
  • Employee discounts and benefits package


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