Deputy Hotel Operations Manager
2 weeks ago
Deputy Hotel Operations Manager
We are seeking a highly skilled Deputy Hotel Operations Manager to join our team at Premier Inn. As a pivotal part of the Hotel Management team, you will be responsible for the successful daily running operation of all departments (Front of House, Back of House, and housekeeping teams) while ensuring our guests and team are kept safe, internal audits are successfully passed, and compliance requirements are met.
Working closely with the Hotel Manager, you will drive commercial best practice, maximising revenue opportunities and managing controllable costs to deliver a strong business performance. With a keen eye for detail, you will ensure that brand standards are consistently maintained and utilise guest feedback to increase performance against KPI targets.
As a role model who is passionate about exceeding our guests' needs and expectations, you will be a great communicator who demonstrates passion for our brand by engaging regularly with our guests, and continuously coach the team to deliver their full potential.
Key Responsibilities:
- Lead the Hotel Management team to deliver exceptional guest experiences in line with company standards.
- Drive commercial best practice to maximise revenue opportunities and manage controllable costs.
- Ensure brand standards are consistently maintained and utilise guest feedback to increase performance against KPI targets.
- Develop and coach the team to deliver their full potential.
What We Offer:
- Competitive salary of up to £30,000.
- Full induction and training.
- Performance-related company bonus scheme, Pension Scheme, and Share Save Scheme.
- Whitbread Privilege Card offering up to 25% in Whitbread Restaurants and up to 50% off Premier Inn Hotels.
- 33 days annual leave (including bank holidays).
- Perks at Work Discounts through a variety of Retail and Leisure outlets.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
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