Deputy Hotel Operations Manager

2 weeks ago


Crawley, West Sussex, United Kingdom whitbread Full time

Deputy Hotel Operations Manager

We are seeking a highly skilled Deputy Hotel Operations Manager to join our team at Premier Inn. As a pivotal part of the Hotel Management team, you will be responsible for the successful daily running operation of all departments (Front of House, Back of House, and housekeeping teams) while ensuring our guests and team are kept safe, internal audits are successfully passed, and compliance requirements are met.

Working closely with the Hotel Manager, you will drive commercial best practice, maximising revenue opportunities and managing controllable costs to deliver a strong business performance. With a keen eye for detail, you will ensure that brand standards are consistently maintained and utilise guest feedback to increase performance against KPI targets.

As a role model who is passionate about exceeding our guests' needs and expectations, you will be a great communicator who demonstrates passion for our brand by engaging regularly with our guests, and continuously coach the team to deliver their full potential.

Key Responsibilities:

  • Lead the Hotel Management team to deliver exceptional guest experiences in line with company standards.
  • Drive commercial best practice to maximise revenue opportunities and manage controllable costs.
  • Ensure brand standards are consistently maintained and utilise guest feedback to increase performance against KPI targets.
  • Develop and coach the team to deliver their full potential.

What We Offer:

  • Competitive salary of up to £30,000.
  • Full induction and training.
  • Performance-related company bonus scheme, Pension Scheme, and Share Save Scheme.
  • Whitbread Privilege Card offering up to 25% in Whitbread Restaurants and up to 50% off Premier Inn Hotels.
  • 33 days annual leave (including bank holidays).
  • Perks at Work Discounts through a variety of Retail and Leisure outlets.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.



  • Crawley, West Sussex, United Kingdom whitbread Full time

    As a Deputy Hotel Manager, you will be a pivotal part of the Hotel Management team at Premier Inn. Reporting to the Hotel Manager and deputising in their absence, you'll be responsible for the successful daily running operation of all departments (Front of House, Back of House and housekeeping teams) whilst making sure our guests and team are kept safe, all...

  • Deputy Hotel Manager

    1 month ago


    Crawley, West Sussex, United Kingdom whitbread Full time

    Deputy Hotel Manager Job DescriptionWe are seeking a highly skilled and experienced Deputy Hotel Manager to join our team at Premier Inn. As a key member of the Hotel Management team, you will be responsible for the successful daily running operation of all departments, ensuring our guests and team are kept safe, and compliance requirements are met.Key...

  • Deputy Hotel Manager

    1 month ago


    Crawley, West Sussex, United Kingdom whitbread Full time

    Deputy Hotel Manager Job DescriptionWe are seeking a highly skilled and experienced Deputy Hotel Manager to join our team at Premier Inn. As a key member of the Hotel Management team, you will be responsible for the successful daily running operation of all departments, ensuring our guests and team are kept safe, and compliance requirements are met.Key...

  • Deputy Hotel Manager

    4 weeks ago


    Crawley, West Sussex, United Kingdom whitbread Full time

    Deputy Hotel Manager Job DescriptionWe are seeking a highly skilled and experienced Deputy Hotel Manager to join our team at Premier Inn. As a key member of the Hotel Management team, you will be responsible for the successful daily running operation of all departments, ensuring our guests and team are kept safe, internal audits are successfully passed, and...

  • Deputy Hotel Manager

    4 weeks ago


    Crawley, West Sussex, United Kingdom whitbread Full time

    Deputy Hotel Manager Job DescriptionWe are seeking a highly skilled and experienced Deputy Hotel Manager to join our team at Premier Inn. As a key member of the Hotel Management team, you will be responsible for the successful daily running operation of all departments, ensuring our guests and team are kept safe, internal audits are successfully passed, and...


  • Crawley, West Sussex, United Kingdom whitbread Full time

    We are seeking a highly skilled Deputy Hotel Manager to join our team at Premier Inn. As a pivotal part of the Hotel Management team, you will be responsible for the successful daily running operation of all departments, ensuring our guests and team are kept safe, internal audits are successfully passed, and compliance requirements are met.Working closely...

  • Deputy Hotel Manager

    3 weeks ago


    Crawley, West Sussex, United Kingdom whitbread Full time

    Deputy Hotel Manager OpportunityWe are seeking a highly skilled and experienced Deputy Hotel Manager to join our team at Premier Inn. As a key member of the Hotel Management team, you will be responsible for the successful daily running operation of all departments, ensuring our guests and team are kept safe, internal audits are successfully passed, and...

  • Hotel Receptionist

    3 weeks ago


    Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    About UsBloc Hotel Operations Ltd - Gatwick is a dynamic and innovative hotel chain that redefines the boundaries and expectations for short-stay hotels. Our vision is to provide a unique and personalized experience for our guests, ensuring their comfort, control, and confidence throughout their stay.About the RoleWe are seeking a highly motivated and...

  • Night Manager

    3 weeks ago


    Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    About the RoleWe are seeking a highly motivated and organized Night Manager to join our team at Bloc Hotel Operations Ltd - Gatwick. As a Night Manager, you will be responsible for ensuring the department is staffed in accordance with the needs of the business and maintaining the highest levels of team training, auditing, and customer service.Key...

  • Night Manager

    2 weeks ago


    Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    Hotel Night Manager Job DescriptionAbout usBloc Hotel Operations Ltd - Gatwick is a unique hotel experience where our service and attention to detail ethic is second to none at every step of a guest's stay. We're looking for a passionate and well-organised Night Manager to join our team.About the roleAs the Night Manager, you will be responsible for ensuring...


  • Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    Hotel Night Manager PositionAbout Bloc Hotel Operations Ltd - GatwickWe are seeking a highly motivated and experienced Night Manager to join our team at Bloc Hotel Operations Ltd - Gatwick. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during the night shift, providing exceptional customer service, and maintaining...


  • Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    About the RoleWe are seeking a highly motivated and organized Night Manager to join our team at Bloc Hotel Gatwick. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during the night shift, maintaining the highest levels of customer service, and leading a team of night staff.Key ResponsibilitiesEnsure the hotel is...


  • Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    About the RoleWe are seeking a highly motivated and organized Night Manager to join our team at Bloc Hotel Gatwick. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during the night shift, maintaining the highest levels of customer service, and leading a team of night staff.Key ResponsibilitiesEnsure the hotel is...


  • Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    Hotel Night Manager PositionAt Bloc Hotel Operations Ltd - Gatwick, we are seeking a highly skilled and experienced Night Manager to join our team.About usWe strive to provide exceptional service and attention to detail, creating a unique hotel experience for our guests.About the roleAs a Night Manager, you will be responsible for overseeing the night shift...


  • Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    Hotel Night Manager RoleAbout Bloc Hotel Operations Ltd - GatwickWe're a new type of hotel experience where our service and attention to detail ethic is second to none at every step of a guest's stay. As a Night Manager, you'll be part of a team that's passionate about hospitality and dedicated to delivering exceptional customer service.About the Night...


  • Crawley, West Sussex, United Kingdom Britannia Hotels Full time

    Hotel Operations ManagerWe are seeking a highly skilled Hotel Operations Manager to oversee the day-to-day activities of our Housekeeping department at The Russ Hill Hotel. This 189-room country house hotel is set in picturesque grounds and offers convenient public transport links to local towns.Key Responsibilities:Manage the Housekeeping department to...

  • Night Manager

    2 weeks ago


    Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    Bloc Hotel Operations Ltd - Gatwick Night Manager Job DescriptionAbout the Role:We are seeking a highly skilled Night Manager to join our team at Bloc Hotel Operations Ltd - Gatwick. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during the night shift, providing exceptional customer service, and leading a team of...

  • Night Manager

    3 weeks ago


    Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

    About the RoleThe Night Manager at Bloc Hotel Gatwick is responsible for ensuring the smooth operation of the hotel during the night shift. This includes managing the night team, overseeing the completion of night auditing, and maintaining the highest level of customer service.Key ResponsibilitiesManage and maintain administration of all reservations during...


  • Crawley, West Sussex, United Kingdom whitbread Full time

    About the RoleWe are seeking a skilled and experienced Lead Hotel Operations Manager to join our team at Premier Inn.


  • Crawley, West Sussex, United Kingdom Copthorne Hotel Effingham Gatwick Full time

    About the RoleThe Copthorne Hotel London Gatwick is seeking an experienced and skilled Assistant Food and Beverage Manager to join their team.In this role, you will be responsible for the smooth operation of the food and beverage department, ensuring that the highest standards of customer service are maintained at all times.You will work closely with the...