Customer Service Supervisor

Job OverviewWe are seeking an experienced Assistant Event Supervisor to join our team at Northumberland Estates. As an assistant to the events supervisor, you will play a key role in ensuring the smooth operation of events, working closely with the events team to deliver exceptional customer service.The successful candidate will have a proven track record in...

Job Title: Customer Experience StrategistWe are seeking a skilled Customer Experience Strategist to join our team at Service Care Solutions Ltd. The role will involve designing and developing detailed customer journey maps, capturing all touchpoints and interactions. You will collaborate with various teams to create seamless, effective, and resident-focused...

We are seeking a qualified Fitness Activities Supervisor to lead fitness classes and ensure a safe and enjoyable experience for our customers.This role requires a Level 2 Fitness Instructor qualification and previous experience working as a fitness instructor. Excellent communication skills and customer service experience are also essential.The successful...

DiverseJobsMatter is seeking a skilled Film Venue Supervisor to lead our team in Brentford. As an Assistant Manager, you will be responsible for overseeing the day-to-day operations of our cinema, ensuring that all aspects run smoothly and efficiently.The ideal candidate will have a proven track record in customer-focused environments, with excellent...

Customer Experience LeadWe are seeking a skilled Customer Experience Lead to enhance the service experience for our residents. This role will be pivotal in mapping and enhancing the customer journey within the housing sector, ensuring every touchpoint and interaction is seamless, effective, and resident-focused.About the RoleThis position requires...

BenefitsWe offer a competitive salary of £45,000 - £55,000 per annum, depending on experience. In addition to a generous salary, you'll also enjoy free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies). Our commitment to diversity and inclusion means we value and celebrate individual differences, creating an environment...

About the Role:We are seeking a dedicated West London Brasserie Supervisor to lead our team in providing exceptional customer experiences. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our brasserie, maintaining high standards of quality and service delivery.Responsibilities:• Supervise and...

Job Title: Weddings and Events SupervisorEstimated Salary: £22,000 - £26,000 per yearAbout Northumberland EstatesWe are a leading events provider in the UK, offering exceptional venues and services for weddings, corporate events, and more.Key Responsibilities:Supervise the setup of events within the Great ConservatoryWork closely with senior management to...

Service Design SpecialistWe are looking for a talented Service Design Specialist to join our team at Service Care Solutions Ltd. In this role, you will be responsible for creating and updating interactive journey maps using digital platforms. You will work closely with residents and stakeholders to refine processes and identify areas for improvement.About...

We are seeking a skilled Customer Journey Designer to enhance the service experience for our residents.The role will be pivotal in mapping and enhancing the customer journey within the housing sector, ensuring every touchpoint and interaction is seamless, effective, and resident-focused.Main Responsibilities:Journey Mapping: Design and develop detailed...

**Job Description:**As a Repairs Administrator, you will be responsible for managing repairs requests, quote and cost verification, communication, documentation, triage and prioritisation, and issue resolution.You will work closely with residents and internal teams to ensure that repairs are completed efficiently and to a high standard.This is an excellent...

Service Improvement OfficerWe require a Service Improvement Officer to join our dynamic team focused on enhancing the service experience for our residents. This role will involve mapping and enhancing the customer journey within the housing sector, ensuring every touchpoint and interaction is seamless, effective, and resident-focused.About the RoleThis...

Job OverviewWe are seeking an experienced Event Setup Supervisor to join our team at Northumberland Estates. As a senior member of our events team, you will be responsible for overseeing the setup of events in our historic Great Conservatory.Key Responsibilities:Oversee the setup of events, ensuring timely and efficient executionWork closely with catering...

About the JobWe are looking for a Customer Service Logistics Coordinator to join our team in Brentford.The ideal candidate will have at least 2 years of experience in an Operations/Customer Supply Chain Management role, with a strong background in logistics and supply chain management.As a key member of our team, you will be responsible for managing our 3PL...

**Customer Experience Manager Role**The Weir Bar is committed to delivering exceptional customer experiences. We are seeking an experienced Manager to lead our efforts in creating a warm and welcoming atmosphere for guests. As a key member of our team, you will be responsible for managing staff, developing customer engagement strategies, and maintaining high...

Job Summary:We are seeking an experienced Front Desk Supervisor Lead to join our team. With a salary of £38,000 - £50,000 per annum, depending on experience, you will lead the front desk team to deliver exceptional guest service and drive business success.Responsibilities:Lead and motivate the front desk team to achieve high levels of guest satisfaction...

Journey Mapping ConsultantWe are seeking an experienced Journey Mapping Consultant to join our team at Service Care Solutions Ltd. In this role, you will be responsible for designing and developing detailed customer journey maps, capturing all touchpoints and interactions. You will also work closely with various teams to refine processes and ensure smooth...

Customer Journey DeveloperWe are seeking a Customer Journey Developer to join our innovative team focused on creating seamless experiences for our residents. This role will involve designing and developing detailed customer journey maps, capturing all touchpoints, interactions, and emotions.About the RoleThis position requires collaboration with various...

Job Title: Customer Service AgentLocation: Brentford, LondonIndustry: Financial ServicesEmployment Type: Full-Time, Immediate Start RequiredNorthreach are urgently looking for Customer Service Agents to join our client’s growing team in Brentford. This is an ideal role for someone with excellent communication skills, a customer-focused mindset, and the...

We are seeking a Customer Support Associate to provide exceptional service to our clients in Brentford, London. With a competitive salary of £27,500 - £32,500 per annum, this is an excellent opportunity for individuals with strong communication skills and a professional approach.About the Role:Respond to customer inquiries and provide accurate information...