Service Design Specialist
1 week ago
We are looking for a talented Service Design Specialist to join our team at Service Care Solutions Ltd. In this role, you will be responsible for creating and updating interactive journey maps using digital platforms. You will work closely with residents and stakeholders to refine processes and identify areas for improvement.
About the Job:
- Design and develop detailed customer journey maps, capturing all touchpoints and emotions.
- Implement service design tools and work closely with residents and stakeholders to refine processes.
Key Skills & Experience:
- Experience in service design, customer experience or user experience (UX) roles.
- Ability to work independently and take ownership of projects.
- Familiarity with data analysis tools and CRM platforms (Salesforce, etc.)
Salary: £38 per hour, Contract: Temporary Ongoing 3 Months, Hours: Full time.
-
Service Design Expert for Housing Sector
2 weeks ago
Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full timeService Improvement OfficerWe require a Service Improvement Officer to join our dynamic team focused on enhancing the service experience for our residents. This role will involve mapping and enhancing the customer journey within the housing sector, ensuring every touchpoint and interaction is seamless, effective, and resident-focused.About the RoleThis...
-
Design Director
4 weeks ago
Brentford, Greater London, United Kingdom Otis College of Art and Design Full timeAbout UsOtis is a global leader in the elevator and escalator manufacturing, installation, and service industry. With 69,000 employees worldwide, we provide innovative solutions to meet the diverse needs of our customers and passengers in over 200 countries.As a Design Manager at Otis, you will be part of a diverse team that prioritizes Safety, Ethics, and...
-
Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full timeCustomer Journey DeveloperWe are seeking a Customer Journey Developer to join our innovative team focused on creating seamless experiences for our residents. This role will involve designing and developing detailed customer journey maps, capturing all touchpoints, interactions, and emotions.About the RoleThis position requires collaboration with various...
-
Service Experience Strategist
1 week ago
Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full timeWe are seeking a skilled Customer Journey Designer to enhance the service experience for our residents.The role will be pivotal in mapping and enhancing the customer journey within the housing sector, ensuring every touchpoint and interaction is seamless, effective, and resident-focused.Main Responsibilities:Journey Mapping: Design and develop detailed...
-
Elevator Service Technician
1 month ago
Brentford, Greater London, United Kingdom Otis College of Art and Design Full timeJob Description\As a Technical Maintenance Specialist at Otis, your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.\Your duties include carrying out 100% of the elevator maintenance and service visits of the units within your territory, working within your defined...
-
Senior Shipyard Design Specialist
2 weeks ago
Brentford, Greater London, United Kingdom NRL Full timeAbout NRL:NRL is a global leader in providing innovative solutions to the energy industry. Our team of experts has extensive experience in designing and delivering complex projects, and we are committed to excellence in everything we do.We are proud to offer a dynamic and supportive work environment, where our employees can grow and develop their careers. If...
-
Resident Engagement Specialist
2 weeks ago
Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full timeThis exciting opportunity is for a skilled Customer Journey Designer to join Service Care Solutions Ltd and contribute to enhancing the service experience for our residents.The successful candidate will have experience in creating detailed journey maps, capturing all touchpoints, interactions, and emotions, and will be proficient in using digital tools such...
-
Technical Maintenance Specialist
1 month ago
Brentford, Greater London, United Kingdom Otis College of Art and Design Full timeCompany Overview\Otis is the world's leading elevator and escalator manufacturing, installation, and service company.\We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.\We are 69,000 people strong, including engineers, digital technology experts, sales, and functional...
-
Customer Journey Mapping Specialist
2 weeks ago
Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full timeCustomer Experience LeadWe are seeking a skilled Customer Experience Lead to enhance the service experience for our residents. This role will be pivotal in mapping and enhancing the customer journey within the housing sector, ensuring every touchpoint and interaction is seamless, effective, and resident-focused.About the RoleThis position requires...
-
Service Maintenance Specialist
3 days ago
Brentford, Greater London, United Kingdom Otis Elevator Co. Full timeAbout the RoleWe are seeking a skilled Service Maintenance Specialist to join our team at Otis Elevator Co. in Gatwick, UK.This is a full-time position that requires you to ensure the safety of passengers and technical stakeholders by maintaining a portfolio of elevator and escalator units across the airport.
-
Scaffold Design Specialist
2 weeks ago
Brentford, Greater London, United Kingdom Bennett and Game Recruitment Full timeCompany Overview:Bennett and Game Recruitment is a leading recruitment agency that connects talented professionals with top companies in the industry. Our clients value bespoke, high-quality finishes and innovative solutions.Salary: The estimated annual salary for this role is £50,000-£65,000, depending on experience.Job Description: As a Scaffold Design...
-
Service Delivery Specialist
2 weeks ago
Brentford, Greater London, United Kingdom Northreach Full timeWe are looking for a highly skilled Service Delivery Specialist to join our team at Northreach in London. This exciting opportunity offers a salary of £28,000 - £33,000 per annum and the chance to work in a fast-paced, dynamic environment.Job Description:Provide excellent customer service by responding to inquiries and resolving issues in a timely and...
-
Service Technician Position
1 month ago
Brentford, Greater London, United Kingdom Otis College of Art and Design Full timeAbout the Opportunity: We are seeking a skilled Maintenance Mechanic to join our team in London, UK. This is a fantastic opportunity to develop your technical skills and experience, working on some of the most complex and innovative elevator systems in the world. About the Job: This is a hands-on role that requires a high level of technical expertise and a...
-
Journey Mapping Consultant
1 week ago
Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full timeJourney Mapping ConsultantWe are seeking an experienced Journey Mapping Consultant to join our team at Service Care Solutions Ltd. In this role, you will be responsible for designing and developing detailed customer journey maps, capturing all touchpoints and interactions. You will also work closely with various teams to refine processes and ensure smooth...
-
Electrical Systems Design Specialist
1 week ago
Brentford, Greater London, United Kingdom Airswift Full timeIndustry: Oil & Gas - Onshore OilJob Type: ContractPosition: Senior Electrical DesignerWe are seeking a Senior Electrical Designer to join our project delivery team in Brentford, UK.The successful candidate will have strong leadership skills, with experience in budget oversight, planning, cost control, and team management.This role offers an estimated salary...
-
Temporary Works Design Specialist
7 days ago
Brentford, Greater London, United Kingdom Bennett and Game Recruitment LTD Full timeJob Description:We are seeking a skilled Scaffold Design Engineer to join our team in Brentford. As a talented professional with a strong foundation in temporary works design, you will play a critical role in the temporary works division.Key Responsibilities:Design scaffolding for various projects, including hoist and mast-climbing platforms, 3D modeling,...
-
Brand Experience Specialist
3 weeks ago
Brentford, Greater London, United Kingdom First Rate Exchange Services Full timeJob Title:Brand Experience SpecialistAbout First Rate Exchange Services:We're a forward-thinking company seeking an experienced Designer to create immersive brand experiences that drive business growth and customer engagement.Salary:$90,000 - $120,000 per annumJob Description:This role will involve conceptualizing and developing innovative brand experiences...
-
Training Delivery Specialist
2 weeks ago
Brentford, Greater London, United Kingdom HR Careers & Nationwide Recruitment Service Ltd Full timeJob TitleWe are looking for an experienced Training Delivery Specialist to join our team. The successful candidate will be responsible for delivering high-quality training sessions into Care Homes across West London to Sussex.The salary for this position is up to £40,000 per annum, consisting of a basic salary of £35,000 and a £5,000 car allowance, along...
-
Audio-Visual Specialist
2 weeks ago
Brentford, Greater London, United Kingdom Production Futures Full timeAbout UsProduction Futures is a UK-based professional services company offering technical solutions for events in London and Exeter.We pride ourselves on delivering precise, creative, and professional solutions to our clients through our team of experts and network of freelancers.The RoleThis role involves working closely with clients to design and operate...
-
Customer Experience Strategist
1 week ago
Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full timeJob Title: Customer Experience StrategistWe are seeking a skilled Customer Experience Strategist to join our team at Service Care Solutions Ltd. The role will involve designing and developing detailed customer journey maps, capturing all touchpoints and interactions. You will collaborate with various teams to create seamless, effective, and resident-focused...