Guest Services Coordinator

2 days ago


Brentford, Greater London, United Kingdom Aparthotel Adagio London Brentford Full time
Job Summary:

We are seeking an experienced Front Desk Supervisor Lead to join our team. With a salary of £38,000 - £50,000 per annum, depending on experience, you will lead the front desk team to deliver exceptional guest service and drive business success.

Responsibilities:
  • Lead and motivate the front desk team to achieve high levels of guest satisfaction and loyalty.
  • Manage the day-to-day operations of the front desk, including staff scheduling and performance management.
  • Develop and implement processes to improve efficiency and productivity, resulting in cost savings and revenue growth.
Requirements:
  • A minimum of 3 years experience in a similar role within the hospitality industry.
  • Demonstrated leadership and management skills, with the ability to motivate and inspire teams to achieve excellence.
  • Excellent analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
Benefits:
  • A competitive salary and benefits package, including discounts on accommodation and dining at Accor Hotels worldwide.
  • Ongoing training and development opportunities to enhance your career.
  • Opportunities for career advancement and progression within the company.


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