E-commerce Retail Operations Coordinator
1 day ago
Firmdale Hotels is a renowned international hotel group boasting 11 luxurious hotels and 8 bars and restaurants in London and New York. Our dedication to excellence has garnered recognition from the hospitality industry through numerous awards and accolades.
Job DescriptionWe are seeking an E-commerce Retail Operations Coordinator to join our highly successful team in Brentford. As an E-commerce Retail Assistant, you will be responsible for the fulfillment of shop orders, customer service, and light administrative duties. You should be able to demonstrate excellent attention to detail, organizational, and communication skills.
Main Responsibilities:- Customer Service - Act as the primary point of contact for online customers, answering phone and email enquiries, resolving complaints, and processing orders in an efficient and timely manner;
- Product Knowledge - Develop in-depth knowledge of Shop Kit Kemp products to inform your customer service and impart information to online customers;
- Online Shop - Assist in editing and uploading product photographs and descriptions to the e-commerce platform and remove discontinued or out-of-stock items in a timely manner;
- Stock Control - Assist with rolling stock checks and stocktake, unpack and process daily deliveries, process returns and write-offs in liaison with the Head of Retail, assist with exit strategy for slow-moving and discontinued stock, keep storage areas organized and easy to navigate;
- Security and Maintenance - Minimise potential stock loss by maintaining a high level of awareness and alertness; report all safety hazards and risk factors to the Head of Retail;
- General - Fulfil any other role duties as directed by the Head of Retail.
- Calculating margins;
- Retail calculations and performance measures;
- Managing stock inventory;
- Contracts and collaborations;
- Product development;
- Inventory and ordering systems;
- Online development and creation.
- Access to Wagestream financial wellbeing app for discounts, coaching, and early wage access;
- Generous 30% discount at our restaurants and bars;
- Complimentary meals and provided uniform;
- Dry cleaning service for work attire and discounted personal dry cleaning;
- Increased holiday allowance based on length of service;
- Flexible scheduling without split shifts;
- Season ticket loan for convenient commuting;
- Referral bonus scheme for recommending top talent;
- Ongoing training, professional development, and fully funded English lessons;
- Regular social events, team activities, and fitness sessions;
- Benefits like cycle to work scheme and annual long service rewards;
- Exclusive discounts at Design Hotels and charitable volunteering opportunities;
- Staff sales, spa discounts, and product perks;
- And much more.
The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience. This figure is based on national averages for similar positions in the UK.
-
E-commerce Retail Assistant
3 weeks ago
Brentford, Greater London, United Kingdom Firmdale Hotels Full timeE-commerce Retail Assistant Job DescriptionWe are seeking an E-commerce Retail Assistant to join our highly successful team in Brentford. The successful candidate will work within the Shop Kit Kemp Team and be responsible for the fulfilment of shop orders, customer service, and light admin duties. You should be able to demonstrate excellent attention to...
-
E-commerce Retail Assistant
4 weeks ago
Brentford, Greater London, United Kingdom Firmdale Hotels Full timeWe are seeking an E-commerce Retail Assistant to join our Shop Kit Kemp Team in Brentford. As an E-commerce Retail Assistant, you will be responsible for the fulfilment of shop orders, customer service, and light admin duties.The successful candidate will have excellent attention to detail, organisational, and communication skills. You will be required to...
-
E-commerce Retail Assistant
4 weeks ago
Brentford, Greater London, United Kingdom Firmdale Hotels Full timeWe are seeking an E-commerce Retail Assistant to join our highly successful team in Brentford. As an E-commerce Retail Assistant, you will be responsible for the fulfilment of shop orders, customer service, and light admin duties.The successful candidate will work within the Shop Kit Kemp Team and will be responsible for developing in-depth knowledge of the...
-
E-commerce Retail Assistant
4 weeks ago
Brentford, Greater London, United Kingdom Firmdale Hotels Full timeWe are seeking an E-commerce Retail Assistant to join our highly successful team in Brentford. As an E-commerce Retail Assistant, you will be responsible for the fulfilment of shop orders, customer service, and light admin duties.The successful candidate will work within the Shop Kit Kemp Team and will be responsible for:Customer Service - Act as primary...
-
E-commerce Retail Assistant
4 weeks ago
Brentford, Greater London, United Kingdom Firmdale Hotels Full timeWe are seeking an E-commerce Retail Assistant to join our highly successful team in Brentford. As an E-commerce Retail Assistant, you will be responsible for the fulfillment of shop orders, customer service, and light admin duties.The successful candidate will work within the Shop Kit Kemp Team and will be responsible for developing in-depth knowledge of the...
-
Luxury Retail Operations Coordinator
1 week ago
Brentford, Greater London, United Kingdom Firmdale Hotels Full timeWe are seeking a highly skilled Luxury Retail Operations Coordinator to join our dynamic team at Firmdale Hotels.As a key member of our retail operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth day-to-day running of our luxury retail spaces.The ideal candidate will have previous experience in a...
-
Ecommerce Project Manager
4 weeks ago
Brentford, Greater London, United Kingdom OpenSourced Full timeDrive cutting-edge e-commerce projects for global brands with OpenSourced, an industry leader in digital innovation. We're looking for a Project Manager to build e-commerce websites with leading platforms.Key Responsibilities:Deliver multiple projects from concept to ongoing support.Lead a team of developers, architects, and designers with Agile...
-
Retail Store Operations Manager
3 weeks ago
Brentford, Greater London, United Kingdom Pets at Home Retail Full timeAbout the Role:We are seeking an experienced Assistant Store Manager to join our team in Brentford. As a key member of our retail management team, you will be responsible for ensuring smooth daily operations, managing stock control, and driving sales to achieve key KPIs.Your Key Responsibilities:Oversee store operations in the absence of the Store Manager or...
-
Sales Operations Coordinator
2 weeks ago
Brentford, Greater London, United Kingdom Keplin Group Limited Full timeJob Title: Sales Operations CoordinatorKeplin Group Limited is seeking a highly organized and detail-oriented Sales Operations Coordinator to support our sales team in achieving company targets. As the primary point of contact for sales, buying, and account management teams, you will play a crucial role in driving our success in the retail market.Key...
-
Assistant Store Manager
4 weeks ago
Brentford, Greater London, United Kingdom Pets at Home Retail Full timePets at Home Retail is a well-established name in the UK pet care industry.Our Community-Focused Stores are where local people come together to support local pet owners.We are seeking an experienced Assistant Store Manager to join our team and lead our store in Brentford.Key Responsibilities:Lead and motivate a team of retail staffDrive sales growth and...
-
Store Operations Manager
4 weeks ago
Brentford, Greater London, United Kingdom Pets at Home Retail Full timeAssistant Store Manager at Pets at Home RetailAs a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our Pet Care Centre.Key Responsibilities:Support the Store Manager in achieving sales targets and driving business growth.Provide expert advice to customers on pet care and...
-
Amazon Marketplace Optimization Specialist
4 weeks ago
Brentford, Greater London, United Kingdom Keplin Group Limited Full time £24,000 - £28,000Amazon Marketplace Administrator RoleWe are seeking a detail-oriented and proactive Amazon Marketplace Administrator to join our growing team at Keplin Group Limited.In this role, you will be responsible for analyzing and optimizing our presence on the Amazon marketplace. The ideal candidate possesses a deep understanding of e-commerce, strong analytical...
-
Operations Coordinator
2 weeks ago
Brentford, Greater London, United Kingdom A Rocha UK Full timeWe are seeking a highly skilled Team Services Manager to drive our mission to mobilise Christians for conservation at A Rocha UK.This is an exciting opportunity for a resourceful and organised individual to streamline operations, enhance administrative processes, and support a dynamic team dedicated to environmental impact.Purpose of Job:An opportunity has...
-
Retail Operations Manager
2 weeks ago
Brentford, Greater London, United Kingdom Lakeland Full timeAbout the JobWe're seeking an inspirational leader to drive sales growth, develop talent, and enhance customer experience in our stores. As Assistant Store Manager, you'll be responsible for deputising for the Store Manager, analysing performance data, and implementing strategies for recruitment, stock management, and labour optimisation. With a competitive...
-
Retail Operations Manager
2 weeks ago
Brentford, Greater London, United Kingdom Lakeland Full timeAbout the RoleAs a highly motivated and experienced retail professional, you will be responsible for leading a team of talented individuals to deliver exceptional customer experiences and drive sales growth. Your leadership skills will be put to the test as you inspire and motivate your team to achieve outstanding results.About YouYou will be an experienced...
-
Senior Legal Operations Coordinator
3 days ago
Brentford, Greater London, United Kingdom CV Screen Full time**About Us**CV Screen is a leading provider of innovative recruitment solutions, dedicated to connecting top talent with exciting job opportunities. Salary: Up to £28,000 per annum, depending on experienceLocation: Brentford, West LondonWe are seeking an exceptional Legal Operations Coordinator to join our dynamic team. As a key member of our operations...
-
Customer Operations Manager
1 week ago
Brentford, UK, West London, United Kingdom Aromatherapy Associates Full timeJob Title: Customer Operations ManagerLocation: Brentford Contract: Fulltime/ Permanent Department: OperationsReporting to: Head of OperationsAromatherapy Associates has been sharing the therapeutic powers of essential oils for over 35 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned...
-
Financial Controller
4 weeks ago
Brentford, Greater London, United Kingdom Harper May Ltd Full timeHarper May Ltd is seeking a highly skilled Management Accountant to support the continued growth of a leading name in the retail sector following recent expansion.This is an exceptional opportunity to join a top-tier organisation, offering excellent prospects for career advancement and the chance to work with a high-performing team.Key...
-
Senior Retail Manager
4 weeks ago
Brentford, Greater London, United Kingdom careers4a - Jobboard Full timeSenior Store Manager - Charity RetailAre you a seasoned retail professional looking to make a positive impact in the charity sector? We're seeking a dynamic Senior Store Manager to lead our key store in Ealing, London.Key Responsibilities:Manage a store that's a hub of community engagement and a force for goodLead a dedicated team and recruit enthusiastic...
-
Senior Operations Coordinator
4 weeks ago
Brentford, Greater London, United Kingdom A Rocha UK Full timeWe are seeking a highly skilled Team Services Manager to drive our mission at A Rocha UK. This key role will involve streamlining operations, enhancing administrative processes, and supporting a dynamic team dedicated to environmental impact.Main Responsibilities:Develop and implement efficient operational systemsEnhance administrative processes to support...