Tenancy Sustainment and Housing Expert

7 days ago


StokeOnTrent, United Kingdom IRIS Recruitment Full time

We're looking for a skilled Tenancy Sustainment and Housing Expert to join our team in the Cheshire East area. As a key member of our organization, you will play a crucial role in tackling homelessness issues and supporting those without a plan, voice, or home to build concrete futures.

The successful candidate will have experience in housing management and project delivery, with strong leadership and communication skills. They will also possess a degree-level qualification or equivalent experience, CIH membership, and a DBS check.

This is an excellent opportunity for someone who is passionate about making a difference in their community. The salary for this position is £29,724 per annum, and the successful candidate will be based in Stoke-on-Trent or Cheshire East with hybrid working arrangements.

Key Responsibilities:

  • Leading a team of support officers to deliver high-quality services to customers
  • Developing monitoring and performance targets with internal departments
  • Maintaining good relationships with stakeholders, including community partners and commissioners
  • Managing the workload of the team to ensure adequate cover is always provided
  • Providing support to customers through on-call rotas

About Our Organization:

  • We're a local charity that provides services and support to help people across Staffordshire and its surrounding areas feel secure, connected, and confident
  • We believe that everyone deserves a safe and secure home, and we're committed to erasing homelessness in our region
  • We use a community-led approach to tackle the underlying issues that keep people from finding and securing a home of their own
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