Tenancy Sustainment and Support Team Leader Position

5 days ago


StokeOnTrent, United Kingdom IRIS Recruitment Full time

Tenancy Sustainment and Floating Support Team Leader

Job Summary:

We are seeking a highly experienced Senior Housing Manager to lead our team in Cheshire East, working with us to make homelessness history.

Key Responsibilities:
  • Recruit, select, and induct new staff while ensuring they have the necessary support and training.
  • Work with internal departments to develop monitoring targets and ensure high-quality service delivery to all customers.
  • Maintain effective communication with teams and departments within the organization.
  • Manage workload and provide adequate cover for the team.
  • Provide support to customers by participating in an on-call rota.
  • Collaborate with internal/external teams such as Operations Managers, Quality & Performance Teams, and Council-based Council Lead Commissioning Teams.
Requirements:
  • A degree-level qualification or equivalent experience.
  • Experience in housing management and project delivery.
  • CIH membership or willingness to work towards it.
  • Strong self-awareness and self-management skills.
  • Excellent communication, influencing, and negotiating skills.
  • Significant experience of people management and HR processes.

The estimated salary for this position is £29,724 per annum. We offer a great benefits package and opportunities for professional growth and development in our team.



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