Business Director
7 days ago
Business Manager
Job SummaryWe are seeking an experienced Business Manager to join our team at Maximus. The successful candidate will be responsible for managing a team of Employment Advisors, ensuring they meet and exceed performance targets, quality and compliance standards are achieved, and employer vacancies are filled with participants meeting their requirements.
Key ResponsibilitiesTeam Management
• Motivate, direct and manage a team of Employment Advisors to meet and exceed their performance targets
Performance Monitoring
• Conduct quality audits by observation of team members over the phone or by video call and dip sampling into caseload data
Health and Safety
• Responsible for the health and safety of team members
Productivity and Activity
• Ensure that all direct reports have a learning and development plan, are coached and supported to achieve their individual targets
Reporting and Forecasting
• Forecast and plan accurately, providing an annual business plan, monthly forecasts, weekly figures and statistics
Requirements
• Minimum of two years experience in welfare to work, employment or recruitment industry
• Experience of managing a team in a high pressure and target driven environment
• Line Management experience of a team of staff
• Demonstrable experience of being an effective leader, driving staff to achieve recruitment targets
• Strong understanding of Welfare to Work and DWP Programmes
• Strong leadership and interpersonal skills, specifically around listening, questioning, delegating and building relationships
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