Business Director
2 days ago
About the Role
We are seeking an experienced Business Manager to join our team at Maximus. As a Business Manager, you will be responsible for the management, performance, motivation, and direction of employees, ensuring they meet and exceed all performance targets, quality, and compliance standards.
Key Responsibilities
- Manage a team of Employment Advisors to meet and exceed performance targets within compliance, quality, and health & safety standards.
- Ensure there is a succession plan for each direct report and that the team has sufficiently skilled and experienced resource to meet its targets.
- Develop and implement learning and development plans for direct reports, providing coaching and support to achieve individual targets.
- Conduct quality audits by observation of team members and dip sampling into caseload data.
- Responsible for the health and safety of team members.
- Forecast and plan accurately, providing an annual business plan, monthly forecasts, weekly figures, and statistics.
Requirements
- Minimum of two years' experience in welfare to work, employment, or recruitment industry.
- Experience of managing a team in a high-pressure and target-driven environment.
- Line Management experience of a team of staff.
- Demonstrable experience of being an effective leader, driving staff to achieve recruitment targets.
- Strong understanding of Welfare to Work and DWP Programmes.
- Strong leadership and interpersonal skills, specifically around listening, questioning, delegating, and building relationships.
- Able to plan and organise people and carry out effective resource and succession planning.
- Qualified to at least Level 3 Diploma, or equivalent experience. Minimum 5 GCSEs (or equivalent) at grade C or above including English Language and Maths.
- Proficient in using MS Excel and have a good understanding and working knowledge of Power BI.
About Maximus
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. We employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
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