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Customer Service Ambassador
1 month ago
We are seeking a highly skilled Customer Service Ambassador to join our front of house team at Daish's Holidays. As a key member of our team, you will be the first and last point of contact for our guests, providing a warm and welcoming experience that exceeds their expectations.
Key responsibilities include:
- Meeting and greeting guests, ensuring a superb customer service experience
- Building a good rapport with all guests and resolving any complaints or issues quickly
- Dealing with guest requests to ensure a comfortable stay
- Assisting in keeping the hotel reception area clean and tidy
- Undertaking general office duties, including monitoring and responding to emails, filing, and general telephone and switchboard duties as appropriate
We pride ourselves on delivering fantastic service and are committed to providing a healthy work-life balance for our employees. We offer a range of benefits, including continuous all-year-round employment, a supportive mental wellbeing and financial assistance package, and an extra paid day off for your birthday.
In addition to these benefits, we have a great 'Take your family on a Daish's holiday scheme' for as little as £85 per holiday, which includes 4 nights' accommodation, breakfast, dinner, room, travel, and entertainment.
As a Customer Service Ambassador, you will be an integral part of our team, working closely with colleagues to deliver exceptional customer service and ensuring that our guests have a memorable experience at Daish's Holidays.
