Customer Service Ambassador

3 weeks ago


Torquay, Torbay, United Kingdom Iceland Foods Full time

About Our Home Delivery Drivers

As an ambassador for Iceland Foods, our Home Delivery Drivers play a vital role in providing exceptional levels of customer service and connecting directly with our customers. This role involves delivering shopping to customers' doors, ensuring a positive experience and building trust in our brand.

Key Responsibilities

• Deliver shopping to customers' doors in a timely and efficient manner
• Provide exceptional levels of customer service, addressing any queries or concerns
• Work collaboratively as part of a supportive team to achieve store goals
• Assist with wider store operations as needed, including tasks such as packing stock and working on the checkout
• Maintain a high level of driving standards, adhering to company policies and procedures

Requirements

We are looking for a real self-starter who is passionate about delivering excellent customer service and working as part of a team. To succeed in this role, you will need a current driving licence (held for at least 3 years and have no more than 6 points) and a winning way with people from all walks of life. Shifts can start as early as 6am and finish as late as 11pm.



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