Field Service Operations Manager
4 weeks ago
Mercury Hampton Ltd is seeking a dedicated Field Service Operations Manager to oversee our on-site service operations. This role is pivotal in ensuring safety, quality, and commercial success while providing exceptional service to our clients.
Key Responsibilities:
- Supervise the on-site service team and subcontractors in the overhaul and repair of Reciprocating Compressors.
- Monitor performance of Field Service technicians, ensuring scope of work is met and customer expectations are managed effectively.
- Compile dimensional and service reports for office submission.
- Promote a positive Health & Safety environment throughout all operations.
- Collaborate with sales and customers to define and qualify work scopes.
- Conduct site visits to assess work scope and requirements for accurate quotations.
- Ensure timely progression of projects through vendor visits and inspections.
Requirements:
- Experience: Minimum 5 years in maintenance of rotating equipment, with at least 2 years in a supervisory role.
- Education: HNC in engineering or equivalent vocational qualification.
- Skills: Strong technical ability in mechanical systems; experience with reciprocating compressors is beneficial.
- Industry Knowledge: Experience in Oil and Gas or other heavily regulated industries preferred.
- Communication: Excellent verbal and written skills; ability to build relationships within a small team.
- Technical Proficiency: Fluent in MS Office, especially Word and Excel.
- Flexibility: Willingness to work on-call, travel up to 80% both within the UK and offshore, and obtain offshore certification.
Competitive Salary Benefits Package:
We offer a competitive salary of GBP50,000 along with opportunities for professional growth in a dynamic work environment. If you are passionate about delivering high-quality service, we want to hear from you
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