Senior Housing Management Lead

3 weeks ago


StokeOnTrent, United Kingdom IRIS Recruitment Full time

Our Lead Tenancy Sustainment Specialist will be responsible for managing a team of Tenancy Sustainment and Support Officers in the Cheshire East area, helping to address homelessness through a community-led approach.

Responsibilities:
  • Take the lead in recruitment, selection, and induction of new staff, ensuring they receive the necessary support and training.
  • Develop strong relationships with community partners and commissioners, promoting positive outcomes for our customers.
  • Manage the workload of the team, providing adequate cover at all times.
  • Engage in regular meetings with internal/external teams to discuss customer needs and identify areas for improvement.
  • Coach team members to overcome barriers when addressing customer needs and wider issues related to homelessness.
Requirements:
  • A degree-level qualification or equivalent experience.
  • Experience in housing management and project delivery.
  • CIH membership or willingness to work towards it.
  • Strong business acumen and commercial awareness.
  • Excellent communication, influencing, and negotiating skills.

This is a permanent position with an estimated annual salary of £29,724. Our company offers a range of benefits and opportunities for professional growth and development.



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