Housing Support Manager
2 weeks ago
Job Title: Housing Support Manager
Salary: £29,724 per annum
Location: Cheshire East / Hybrid
This is a challenging yet rewarding opportunity to join our team as a Housing Support Manager. As a key member of our Tenancy Sustainment Team, you will play a crucial role in ensuring that our customers receive the highest level of support and service.
About the Role:
- Taking the lead in recruitment, selection, and induction of new staff members
- Working closely with internal departments to develop monitoring and performance targets
- Maintaining good communication with the team, other teams, and departments within the organization
- Managing the workload of the team to ensure adequate cover is always provided
- Providing support to customers by contributing to the on-call rota
- Engaging with monthly internal allocations panels to ensure all tenants have a robust support offer
What We're Looking For:
- A degree-level qualification or equivalent experience
- Experience in housing management and project delivery
- CIH membership or willingness to work towards it
- Strong self-awareness and self-management skills
- Excellent communication, influencing, and negotiating skills
- Significant experience of people management and HR processes
- An inspirational leader who can motivate, empower, and lead others
Benefits:
- Competitive salary
- Opportunity to make a real difference in the lives of our customers
- Collaborative and supportive working environment
- Ongoing training and development opportunities
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