Customer Service Representative
4 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
- Process customer transactions accurately and efficiently, handling cash, card payments, and other payment methods.
- Contribute to achieving sales targets by promoting products, offering recommendations, and providing excellent customer service.
- Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.
What We Offer
- A competitive hourly rate of up to £13.35.
- A 35-hour contract with opportunities for overtime.
- A range of benefits, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- AM shifts with a focus on providing excellent customer service during peak periods.
About Lidl
At Lidl, we are passionate about providing our customers with an exceptional shopping experience. We are committed to delivering high-quality products at affordable prices, while also offering our customers a unique and engaging shopping experience. If you share our passion for customer service and are looking for a challenging and rewarding role, we would love to hear from you.
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