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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer queries, and promoting our products in a fast-paced retail environment.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and promote our products.
- Maintain a high level of product knowledge, staying up-to-date with new products and services.
- Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of excellence.
- Participate in visual merchandising and store displays to create an engaging and attractive shopping experience.
Requirements:
- Self-motivated and willing to work independently or as part of a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Basic math skills and accuracy when handling cash and operating a point-of-sale system.
- Availability to work a variety of shifts, including weekends and holidays.
What We Offer:
- Competitive hourly rate.
- Opportunities for training and career development.
- Enhanced annual leave entitlement.
- Healthcare cash plan.
- Cycle to work scheme.
- Free tea, coffee, and snacks.
- Generous staff discounts.