Customer Service Representative

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom Endsleigh Insurance Full time

Customer Service Representative

At Endsleigh Insurance, we are seeking a Customer Service Representative to join our team. As a key member of our Account Handler Landlords team, you will be responsible for delivering exceptional customer service to our clients.

Key responsibilities include:

  • Providing timely and effective responses to customer inquiries
  • Building rapport with customers to understand their needs and requirements
  • Collaborating with the team to find suitable solutions for customers
  • Ensuring compliance with industry regulations and best practices

Requirements

We are looking for a highly skilled and motivated individual with excellent communication and problem-solving skills. A successful candidate will have:

  • Excellent relationship building skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Excellent customer service skills

What We Offer

We offer a competitive salary, a defined contribution pension scheme, and a range of benefits including health cash plan, hybrid working, and life insurance. You will also have the opportunity to buy additional holiday and participate in team social events.



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