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Customer Service Representative
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Gemini Cheltenham is a leading provider of automotive services, offering a range of solutions to meet the needs of our customers. We are committed to delivering exceptional customer experiences and are seeking a highly skilled and motivated individual to join our team as a Customer Service Officer.
The Opportunity
We are looking for a talented and enthusiastic individual to support our workshop team and provide a high level of service to our customer base. As a Customer Service Officer, you will be responsible for:
- Providing exceptional customer service and support to our customers.
- Assisting with inventory management, including parts, paint, and consumables.
- Liaising with insurance providers to resolve claims and repairs.
- Supporting management with administrative tasks and projects.
Requirements
To be successful in this role, you will need:
- Proven experience in a customer-facing role, preferably in the automotive industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- A high level of professionalism and integrity, with a commitment to delivering exceptional customer service.
What We Offer
We offer a range of benefits and opportunities for career development and growth, including:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A supportive and inclusive work environment.
- Recognition and rewards for outstanding performance.
About Us
AMA Group Ltd is a leading provider of automotive services, with a commitment to delivering exceptional customer experiences. We are proud to be an equal opportunities employer and welcome applications from diverse candidates.
