Retirement Community Lead

2 weeks ago


Knowle, Solihull, United Kingdom CIH International Housing Group Full time

Job Summary: We are seeking a seasoned Estate Manager to join our team at Arden Grange, Knowle, Solihull. As a key member of our community, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our estate.

About Us: McCarthy Stone is the leading UK retirement living provider, with 538 developments across the UK serving over 24,200 people. Our mission is to champion the role, wellbeing, and happiness of older people in society.

Responsibilities:

  • Be the first point of contact for all homeowners, providing help, support, and advice as necessary.
  • Work collaboratively with partners and suppliers to ensure the efficient running of the estate.
  • Serve as the face of McCarthy Stone for families and friends of our homeowners.
  • Foster social interaction and assist homeowners in enjoying retirement living to the fullest.
  • Maintain high-quality standards and approach.
  • Demonstrate good computer literacy, including proficiency in Microsoft Word and Outlook.
  • Possess previous or current work-based first aid qualifications (training provided for successful candidates).

Benefits: Enjoy a competitive salary (£61,000 plus benefits), flexible working hours, group personal pension, life assurance, Employee Assist Scheme, generous annual leave (25 days + bank holidays), and access to a benefits platform offering discounts and perks.



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