Retirement Living Coordinator
2 weeks ago
As a Children's House Manager, you will play a vital role in ensuring the comfort and well-being of our Homeowners. Your primary responsibility will be to develop and maintain strong relationships with our customers, providing them with personalized support and guidance.
In this role, you will have the opportunity to make a real difference in people's lives, helping them to maintain their independence and quality of life. You will be part of a dynamic team that values diversity, promotes equality, and encourages inclusion among colleagues.
Key Responsibilities:
Customer Service: Provide exceptional support and guidance to our Homeowners, addressing their needs and concerns in a professional and courteous manner.
Facilities Management: Collaborate with our partners and suppliers to ensure the smooth operation of the estate, including maintenance and repairs.
Social Interaction: Facilitate social interaction among our Homeowners, promoting a sense of community and belonging.
Quality Standards: Maintain high-quality standards in all aspects of your work, ensuring our Homeowners receive exceptional service.
Requirements:
Skills:
Excellent communication and interpersonal skills
Strong problem-solving and organizational abilities
Qualifications:
Previous/current first aid qualifications an advantage
Proficiency in Microsoft Word and Outlook
What We Offer:
Benefits:
61 plus benefits package
Group personal pension
Life assurance
Employee Assist Scheme
Flexible working hours
Generous annual leave (starts at 25 days and rises to 28 days max)
Compensation:
Estimated salary: £30,000 - £35,000 per annum
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