Customer Care Liaison

3 weeks ago


Knowle, Solihull, United Kingdom CIH International Housing Group Full time
About the Role

This is a diverse position that encompasses high-level customer service, front-of-house management, and facilities management. As the first point of contact for all our homeowners, you will be responsible for providing help, support, and advice as necessary.

You will work collaboratively with our partners and suppliers to ensure the smooth running of the estate. This includes being the face of McCarthy Stone for the families and friends of our homeowners and facilitating social interaction to help them enjoy retirement living to the full.

  • Provide exceptional customer service to our homeowners, responding to their needs and concerns in a professional and timely manner.
  • Work closely with our partners and suppliers to maintain the quality of our services and facilities.
  • Foster a positive and inclusive environment that promotes social interaction and community engagement among our homeowners.

We value diversity and promote equality and inclusion amongst our colleagues. If you share our commitment to providing outstanding care and support to our homeowners, we encourage you to apply for this rewarding role.



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