Account Director

1 month ago


Harpenden, Hertfordshire, United Kingdom Cleaning Full time

Job Title: Account Director

Job Summary:

The Account Director will play a key role in supporting a team of Account Managers to ensure contract performance and successful client / service delivery, whilst focusing on strategic development of Make Ready.

Key Responsibilities:

  • Maintain strong client relationships with high levels of satisfaction
  • Provide and maintain the high quality of service delivery
  • Hold regular contract and specification review meetings with clients
  • Review profit and loss on a quarterly basis ensuring the contracts are running in the most profitable manner, highlight any losses and suggest cost savings
  • Be responsible for ensuring Health & Safety procedures and legislation is adhered to

Requirements:

  • Excellent communication and people management skills at all levels
  • Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
  • Experience with financial forecasting, budgeting, and analysis
  • Working knowledge of Health and Safety systems in the cleaning industry
  • Passionate, flexible, trustworthy, and innovative
  • Hold a full driving license and be able to travel to sites

What We Offer:

  • The opportunity to be part of one of the fastest growing specialist FM providers in the UK
  • Employee-owned, making you a beneficiary of our future success
  • Two paid volunteering days annually
  • More than 250 perks and hundreds of exclusive deals and discounts
  • Lots of training, development & apprenticeship opportunities to grow and progress your career
  • Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
  • All year-round recognition and annual awards programme to thank our shining stars

Our Commitment to Diversity, Equity and Inclusion:

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable Adjustments:

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help.



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