Hotel Reservation Agent

As a Luxury Hotel Reservation Agent at Mandarin Oriental Hyde Park, London, you will play a key role in managing reservations for three outlets.Your primary responsibilities will include:Managing reservations via phone or emailConfirming bookings through phone calls and emails 48 hours before the date of the bookingCommunicating all special requests and...

Reservations Agent - London Engaging with a differenceJoin a Customer Service team that stands out from the rest. We are a dynamic, close-knit team and thrive in creating memorable moments for our guests. We spark engagement at every opportunity we get with our guests be it on the phones, emails, or webchat ensuring a seamless guest experience is achieved....

POSITION SUMMARY:Reservation agent primarily supervises the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. Manages and coordinates activities among reservation team members providing reservations and customer services skills.Achieving customer satisfaction and room revenue goals...

Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to...

About Our Ideal CandidateMandarin Oriental Hotel Group seeks a highly skilled Sales Agent with a passion for delivering exceptional customer service and building long-lasting relationships with guests.Key ResponsibilitiesProcess and confirm guest room reservations, taking into consideration guest preferences and needs.Collaborate with colleagues across...

Job DescriptionThe successful candidate will work as a key member of the Front Office team at Jumeirah Carlton Tower, processing telephone and email reservations according to room and rate availability. They will also handle travel agent bookings, vouchers, and credit requests, ensuring adherence to hotel policy.The ideal candidate will have at least 2...

About the RoleMandarin Oriental Hotel Group is seeking a skilled Sales Agent to join our team in Hotel Reservations. As a Sales Agent, you will be responsible for maintaining effective communication with guests to ensure smooth and efficient service delivery.Key ResponsibilitiesProcess and confirm guest room reservations, identifying guest needs and...

Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Reservations Agent at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations. Some of our fabulous...

About the JobWe are seeking an experienced Hotel Reservations Manager to join our team at the Millennium Hotel London Knightsbridge.The estimated annual salary for this role is £35,000 - £45,000, depending on experience.Job Description:Oversee the daily operations of the reservations team to ensure prompt, efficient and courteous service.Resolve customer...

At Imperial London Hotels, we are committed to providing exceptional service to our guests. As a Reservations Agent, you will be the first point of contact for our guests, travel agents, and other third-party partners.Your key duties will include:Responding to reservations requests and ensuring that all bookings are accurately entered into the system in a...

Firmdale Hotels, a leading international hospitality group, is seeking an experienced Reservations Agent to join our team at the prestigious Haymarket Hotel in London. As a key member of our front office team, you will play a crucial role in delivering exceptional guest experiences and ensuring seamless interactions with our guests from booking to...

At Sea Containers London, we're looking for a highly organized and detail-oriented Hotel Reservation Coordinator to join our team.The successful candidate will play a crucial role in managing room bookings across both our hotels, ensuring efficient handling of reservations, inquiries, and adjustments. A key responsibility will be to provide exceptional...

At Hotel Indigo, we are seeking a skilled Reservations Manager to lead our Central Reservations Team in supporting our London hotels. As a key member of our team, you will be responsible for training, motivating, and empowering a small reservations team to deliver exceptional service to our guests.Key responsibilities include:Managing the day-to-day...

This is an exciting opportunity for a Reservation Agent to join Hilton London Syon Park's dynamic reservations team. As a key member of the team, you will be responsible for handling room reservations, developing sales leads, and maintaining exceptional customer service standards.About You:You have excellent communication and administrative skills.You...

About the RoleYou will be the first point of contact for our guests, travel agents or other third-party partners, building rapport and trust quickly over the telephone.First point of contact with our guests, ensuring any disputes are resolved efficiently and professionally.Responds promptly with reservations for Imperial London Hotel group, updates and...

Job DescriptionWe are currently recruiting for a Reservations Agent to join our vibrant and multi-cultural team at The Imperial London Hotels Ltd. As a key member of our reservation team, you will be responsible for ensuring seamless communication with guests, travel agents, and other third-party partners.About the Role:Respond promptly to reservations...

Job SummaryWe are seeking a highly motivated Reservations Agent to join our team at Maldron Hotel Finsbury Park. As the first point of contact for our guests, you will be responsible for managing their reservations and ensuring a smooth and enjoyable stay.Key Responsibilities:Manage guest reservations and ensure their needs are met.Provide detailed...

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about delivering an exquisite service within a 5-star...

Imperial London Hotels Ltd - A Great Place to WorkWe offer a competitive salary of £25,702.00 plus an attractive benefits package. Our company culture values teamwork, excellence, and continuous improvement.Job Description:You will be responsible for handling reservations, managing bookings, and providing exceptional customer service as the first point of...

We are seeking a highly skilled Reservation Agent to join our team at the Holiday Inn Bloomsbury Hotel in London. As a key member of our reservations department, you will be responsible for responding to guest inquiries, managing bookings, and providing exceptional customer service.About the Role:The successful candidate will have previous experience working...