Front Desk Coordinator

4 days ago


Worthing, West Sussex, United Kingdom Cinnamon Care Full time
Care Home Administration Assistant/Receptionist

At Cinnamon Care, we are looking for a skilled Administration Assistant/Receptionist to be the first point of contact at Merriman Grange. This is a Monday to Friday role, working 9am-5pm.

Main Responsibilities:
  • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person's identity is checked as far as reasonably practical.
  • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
  • In addition to reception duties, provide additional administration support to the home's Administrator on a daily basis, predominantly HR related administration duties.
  • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
  • Organise internal meetings and ensure that any requirements have been actioned.
  • Coordinate the staff meal process as applicable to the individual home.
  • Respond to any emergency situations as requested by the home.
  • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

We offer a competitive salary of £11.91 per hour, plus company benefits. If you have excellent customer service skills, IT literacy, and previous telephone experience, we would love to hear from you.

Company Overview:

Merriman Grange is a luxurious residential and dementia care home based in Worthing, offering state-of-the-art facilities. We are part of a Top 20 Care Home Group 2024 and awarded 'One Of The UK's Best Companies To Work For.' Our care home features luxurious lounges and dining rooms, an on-site café bar, a cinema, and a professional hair and beauty salon.

This is a great opportunity to join our team and make a real difference in people's lives. Apply now to become part of our dynamic team



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