Customer Service Team Lead
2 weeks ago
**Job Title:** Customer Service Team Lead
**Location:** Sawston
**About the Role:
We are seeking a highly motivated and experienced Customer Service Team Lead to oversee our vibrant office. As a key member of our team, you will be responsible for managing teams of customer service representatives, providing exceptional support to clients, and driving business growth.**Key Responsibilities:
- Lead and motivate high-performing customer service teams to achieve excellent results
- Develop and implement effective strategies to improve customer satisfaction and loyalty
- Maintain a thorough understanding of client needs and preferences to provide tailored solutions
- Foster strong relationships with internal stakeholders to ensure seamless communication and collaboration
**Requirements:
- Prior experience in a customer-facing role with a proven track record of success
- Excellent leadership, communication, and interpersonal skills
- Able to work independently and as part of a team to achieve common goals
- Strong problem-solving and analytical skills to drive business growth
**What We Offer:
- A competitive salary range of £35,000 - £50,000 per annum
- A comprehensive benefits package including health insurance, pension scheme, and annual leave
- Ongoing training and development opportunities to enhance your skills and career progression
-
Customer Service Lead Conductor
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Arriva UK Trains Limited Full timeAt Arriva UK Trains Limited, we are seeking a highly skilled and dedicated Customer Service Lead Conductor to join our team in Cambridge.Salary: £27,290 - £34,552 per annumAbout the Role:This is an exciting opportunity for an individual who is passionate about delivering exceptional customer service and ensuring the safety of our passengers.As a Customer...
-
Team Lead
7 hours ago
Cambridge, Cambridgeshire, United Kingdom Sofology Full timeJob SummaryAs Deputy Store Manager at Sofology, you will be accountable for leading a high-performing team and delivering exceptional customer experiences. This is an exciting opportunity to drive business growth, develop your leadership skills, and contribute to the success of a dynamic retail company.You will be responsible for implementing sales...
-
Customer Experience Coach and Team Lead
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Sofology Full timeAbout SofologyWe're a leading retailer of sofas and other home furnishings, dedicated to providing our customers with the perfect products for their homes. As a Deputy Online Store Manager, you'll play a key role in helping us achieve this goal by leading a team of sales experts who are passionate about delivering exceptional customer experiences.Job...
-
Culinary Services Team Lead
6 days ago
Cambridge, Cambridgeshire, United Kingdom Cambridge School of Culinary Arts Full timeThe Cambridge School of Culinary Arts (CSCA) is committed to excellence in culinary education and customer service. As a leading institution in culinary arts, we strive to provide an exceptional student experience through our campus facilities, including the CSCA Café.We seek an experienced and skilled Café Manager to lead the daily operations of our café...
-
People Services Team Lead
6 days ago
Cambridge, Cambridgeshire, United Kingdom AVEVA Denmark Full timeAverage salary for a Director of People Services in the UK is £55,000 - £65,000 per annum.">Job SummaryYou will lead the EMEA People Services Admin team, providing a professional, compliant, and people-focused administrative service. Your key responsibilities include ensuring excellent customer service, developing service excellence, partnering with key HR...
-
Team Lead
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Whittard Trading Ltd Full timeAbout the JobWe are seeking an experienced Team Member to join our Cambridge store as a Supervisor. In this role, you will support store management with day-to-day operations, providing first-class customer service and becoming an ambassador of our products.A key responsibility of this role is operating the till and performing front-facing customer service,...
-
Catering Services Team Lead
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Thomas Franks Ltd Full timeJob DescriptionWe are seeking a Restaurant and Hospitality Coordinator to join our team at Thomas Franks Ltd. As a key member of our front-of-house team, you will be responsible for ensuring the highest standards of service and hospitality. This is an exciting opportunity to join a founder-led, fresh food catering business with a focus on excellence and...
-
Scientific Services Team Lead
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom PerkinElmer Full timeJob Description:We are looking for an experienced Scientific Services Team Lead to join our team at PerkinElmer. In this role, you will lead a team of scientists and technicians in providing exceptional scientific services to our clients, including equipment management, testing, and validation.About the Role:Lead a team of scientists and technicians in...
-
Customer Service Team Member
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Cineworld Cinemas Ltd Full timeAbout the RoleWe are seeking an enthusiastic customer service professional to join our team at Cineworld Cinemas Ltd. This exciting opportunity will see you providing exceptional customer experiences and ensuring the smooth operation of our venue.
-
Customer Experience Lead
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Solution 47 Recruitment ltd Full timeJob Title: Customer Experience LeadSolution 47 Recruitment ltd is looking for a Customer Experience Lead to join our team in Sawston.About the Role:This is an exciting opportunity to shape the customer experience at our organization and drive business growth. As a Customer Experience Lead, you will be responsible for developing and implementing customer...
-
Volkswagen Service Team Lead
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeService Reception Manager OpportunityWe are seeking a seasoned Service Reception Manager to lead our Volkswagen team in Coulsdon. This role offers the chance to drive performance and deliver exceptional customer service.About the RoleProvide guidance and direction to a team of Service Advisors to ensure seamless customer experiencesElevate customer...
-
Customer Service Representative
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marks & Spencer Full timeCustomer Service RepresentativeWe are seeking a skilled and enthusiastic Customer Service Representative to join our Operations team in Cambridge. As the face of Marks & Spencer, you will provide exceptional customer service, championing our products and promoting an inclusive shopping experience.About the Role:Deliver a great shopping experience for...
-
Customer Service Manager
6 days ago
Cambridge, Cambridgeshire, United Kingdom ENGINEERINGUK Full timeJob Overview:We are seeking an experienced CUSTOMER SERVICE MANAGER to join our team in Tesco. As a Customer Service Manager, you will be responsible for delivering exceptional customer service, managing the store's customer service operations, and leading a team of colleagues to achieve outstanding results.About Us:Tesco is a global retailer with a...
-
Building Services Team Lead
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Pell Frischmann Group Ltd. Full timeAbout Us">Pell Frischmann Group Ltd. is a reputable engineering consultancy with a strong presence in the Cambridge area. We offer a dynamic work environment and excellent opportunities for professional growth.The Role">We are looking for a skilled Building Services Team Lead to join our Cambridge team. As part of our Buildings team, you will be responsible...
-
Customer Service Director
7 days ago
Cambridge, Cambridgeshire, United Kingdom Machine Mart Careers Full timeAbout Our Job Opening:Machine Mart Careers is recruiting a Customer Service Director to lead our store teams in delivering outstanding customer experiences. As a key member of our leadership team, you will be responsible for motivating and guiding your team to achieve sales targets and exceed customer expectations.Your Key Responsibilities:Develop and...
-
Culinary Team Lead
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Placed Full timeCulinary Team Lead Opportunity**About Us:** Compass Group UK&I is the leading food and support services company in the UK. We are proud to serve over 6,000 venues across the country.We are seeking a highly motivated and experienced Culinary Team Lead to join our team. As a Culinary Team Lead, you will play a key role in ensuring the smooth operation of our...
-
Construction Services Team Lead
1 week ago
Cambridge, Cambridgeshire, United Kingdom Fawkes & Reece London Full timeAn exciting opportunity has arisen for a seasoned Building Services Manager or M&E Project Manager to join a leading Tier 1 Contractor in London. The successful candidate can look forward to a salary range of £80,000 - £110,000 per annum, as well as a comprehensive benefits package and a dynamic team atmosphere.Key ResponsibilitiesThe ideal candidate will...
-
Customer Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Cooks Motor Group Full timeJob Title: Customer Service AdvisorCompany Overview:Cooks Motor Group is a leading automotive group with a reputation for exceptional customer service. As a Service Advisor, you will be the main point of contact for customers while their vehicles are being maintained and repaired.Estimated Salary: £25,000 - £30,000 per annumJob Description:This role...
-
Operations Team Lead
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Greene King Full timeWe are seeking a highly motivated Operations Team Lead to join our team at Greene King. As an Operations Team Lead, you will be responsible for leading a team of staff to ensure excellent customer service and high standards of food quality.Key responsibilities include:Developing and implementing operational plans to drive sales growth and improve...
-
Customer Service Coordinator
6 hours ago
Cambridge, Cambridgeshire, United Kingdom CV-Library Full timeJob Title:Customer Support AdministratorCompany Overview:We are SoCode Limited, a leading company in the packaging industry. Our mission is to deliver innovative solutions and exceptional services to customers, while building strong relationships with partners.Key Responsibilities:Respond to customer inquiries via phone, email, and chat promptly and...