Customer Service Advisor
4 days ago
Company Overview:
Cooks Motor Group is a leading automotive group with a reputation for exceptional customer service. As a Service Advisor, you will be the main point of contact for customers while their vehicles are being maintained and repaired.
Estimated Salary: £25,000 - £30,000 per annum
Job Description:
This role requires delivering outstanding and trusted experiences for customers as a Service Advisor at Cooks Motor Group. The ideal candidate will develop comprehensive product knowledge and promote additional services based on Technician recommendations. You will maintain precise customer records and schedule vehicles efficiently. Key skills include excellent communication skills, experience in delivering exceptional customer service, and a valid UK driving license.
Benefits:
24/7 online access to healthcare professionals, car purchasing and lease schemes, servicing, parts, and accessory colleague discounts, enhanced holiday allowance with length of service, paid day off for your birthday, company share purchase plan, loan plans for colleagues, colleague referral payments, industry-leading family-friendly policies, numerous training, learning, and development options.
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