Hotel Services Leader

23 hours ago


Bristol, Bristol, United Kingdom Holiday Inn Bristol City Centre Full time

We are seeking a highly skilled and experienced Duty Manager to join our team at Holiday Inn Bristol City Centre. As a key member of our leadership group, you will be responsible for driving business growth, implementing changes to enhance our guest experience, and maintaining our brand standards.

The ideal candidate will have prior management experience in a similar role, with strong knowledge of food service and hotel operating systems. You should possess excellent communication skills, be proactive and composed under pressure, and have a willingness to work flexible hours, including evenings and weekends.

Responsibilities include:

  • Managing and guiding our Food & Beverage and Front Office teams
  • Covering duty shifts in the absence of other Head of Departments
  • Recruiting, engaging, and retaining colleagues through effective performance management

We pride ourselves on delivering True Hospitality, with a focus on building genuine connections with our guests. Our estimated salary range is £35,000 - £45,000 per annum, depending on experience, and we offer a range of benefits, including discounted hotel rooms and meals on duty.


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