Hotel Reservation Agent

3 days ago


Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

We are seeking a highly skilled Hotel Reservation Agent to join our team at Hilton Grand Vacations. As a key member of our contact center, you will be responsible for providing exceptional customer service and assistance via inbound and outbound phone calls and emails to hotel guests.

The successful candidate will possess strong communication skills, patience, flexibility, and a positive attitude. You will be expected to work well in teams, demonstrate a focused and self-motivated approach to work, and have a flexible attitude.

The estimated salary for this role is around £20,000-£25,000 per annum, depending on experience. Benefits include hotel discounts for team members, family and friends, free parking, generous holiday entitlement, and an open-minded culture committed to diversity and inclusion.

In addition to the competitive salary and benefits package, we offer career progression through online learning and training programs, encouraging networking with colleagues, access to discounts and savings across major retailers, and opportunities to participate in global projects.



  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Title – Hotel Reservations Specialist (Inbound)At Hilton Grand Vacations, we are seeking a highly skilled and customer-focused Hotel Reservations Specialist to join our team in Lancaster. As a key member of our Inbound Hotel Reservations Contact Centre, you will be responsible for providing exceptional customer service and assistance via inbound and...


  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Title: Hotel Reservations SpecialistWe are seeking a highly skilled and customer-focused Hotel Reservations Specialist to join our team at Hilton Grand Vacations. As a key member of our Inbound Hotel Reservations Contact Centre, you will be responsible for providing exceptional customer service and assistance via inbound and outbound phone calls and...


  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We are now recruiting for a Customer Service Representative - Hotel Reservations to join our Inbound Contact Centre team.The ideal candidate will have excellent communication skills, both written and...


  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    About UsHilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.Job OverviewWe are currently seeking a Customer Experience Specialist - Hotel Reservations to join our team. This role will be responsible for providing exceptional customer service and assistance...


  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    We are looking for a highly motivated and customer-focused individual to join our team as an Inbound Call Center Specialist. As a key member of our contact center, you will be responsible for handling inbound and outbound calls, processing reservation transactions, and providing exceptional customer service to hotel guests.The successful candidate will...


  • Lancaster, United Kingdom Hilton Grand Vacations Full time

    **Job** **Description** **Job Title** - Hotel Reservations Specialist (Inbound) **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location** - Lancaster Office/Hybrid Working available. We are now recruiting for a Hotel Reservations Agent for our Inbound Hotel Reservations Contact Centre in our Head Office on the outskirts of...


  • Lancaster, United Kingdom Hilton Grand Vacations Full time

    **Job Title** - Hotel Reservations Specialist (Inbound) **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location** - Lancaster Office/Hybrid Working available. We are now recruiting for a Hotel Reservations Agent for our Inbound Hotel Reservations Contact Centre in our Head Office on the outskirts of Lancaster city...


  • Lancaster, United Kingdom Hilton Grand Vacations Full time

    Job Description Job Description Job Title – Hotel Reservations Specialist (Inbound) Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location – Lancaster Working Hours – The role requires the successful candidate to work five days over seven, 40 hours per week, between the hours of 8am-8pm across rostered...


  • Lancaster, United Kingdom Hilton Grand Vacations Full time

    **Job Title** - Contact Centre Supervisor (Inbound) **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location** - Lancaster Office/Hybrid Working available. We are now recruiting for a Reservations Supervisor for our Inbound Hotel Reservations Contact Centre in our Head Office on the outskirts of Lancaster city centre. **What...


  • Lancaster, United Kingdom Hilton Grand Vacations Full time

    **Job Title** - Platinum Member Call Centre Agent **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location** - Hybrid/Remote We are now recruiting for a Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre. **What will I be doing?** As a Customer Service Advisor, you will assist our owners,...

  • Receptionist

    5 months ago


    Lancaster, United Kingdom Royal Kings Arms Hotel Full time

    Job description **About The Royal Kings Arms Hotel** We are a 55 bedroom Hotel, with a busy Brasserie Restaurant and Champagne and Cocktail bar. We are looking for a Part Time Receptionist to join our friendly team. **Key Responsibilities** - guest check-in and check-out - on-line and telephone reservations - dealing with guest enquiries - general office...


  • Lancaster, United Kingdom Hilton Grand Vacations Full time

    Yield Management Accounts Assistant - ** Temp 12 Months Maternity Cover** Reporting to: European Operations Accounting Manager **Overview** To support Rental Programme working closely with internal colleagues within Finance team (UK and non-UK teams) and external suppliers and customers to ensure smooth day-to-day running of finance functions and...

  • Head of Reception

    5 months ago


    Lancaster, United Kingdom Thurnham Hall Full time

    RESORT: Thurnham Hall LOCATION: Thurnham, Lancaster, LA2 0DT HOURS: 40 per week SALARY: £12.86 per hour Reporting to the Resort Manager_,_ the main job duties will include, but are not limited to: - To manage the Reception Team on a daily basis in line with the company standards of service excellence - To manage reservations and pre-arrival requests,...

  • Sales Advisor

    5 months ago


    Lancaster, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...


  • Lancaster, United Kingdom Hilton Grand Vacations Full time

    Job Title - Permanent, Specialist, Global Inventory Systems Employer - Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location - Remote, Hybrid or Citrus House We are now recruiting for a _Specialist, Global Inventory Systems_ for our _Citrus House Office on the outskirts of Lancaster city centre._ **What will I be doing?** As a _Specialist,...

  • Sales Advisor

    6 months ago


    Lancaster, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communities...

  • Sales Advisor

    6 months ago


    Lancaster, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communities...

  • Escalator Engineer

    2 weeks ago


    Lancaster, United Kingdom CV-Library Full time

    Escalator Engineer Jobs - Liverpool - at Stannah Join Our Team! Stannah have recently been awarded the Lift and Escalator contract with Network Rail. This is a fantastic opportunity for us to grow this area of the business and has created jobs within our company. Are you an experienced Escalator Engineer looking for an exciting job at market-leading...

  • Lift Technician

    5 days ago


    Lancaster, United Kingdom Stannah Full time

    Lift Technician Jobs in Liverpool at StannahJoin Our Team! Are you a qualified senior Lift Engineer or Lift Technician looking for a Lift Technician job at a market-leading family-run business? Stannah, a global leader in the lift industry, is looking to recruit qualified Lift Technicians to join the team. This job is to cover a route across Liverpool and...

  • Escalator Engineer

    2 weeks ago


    Lancaster, United Kingdom Stannah Full time

    Escalator Engineer Jobs - Liverpool - at Stannah Join Our Team!Stannah have recently been awarded the Lift and Escalator contract with Network Rail. This is a fantastic opportunity for us to grow this area of the business and has created jobs within our company.Are you an experienced Escalator Engineer looking for an exciting job at market-leading...

  • Lift Technician

    1 week ago


    Lancaster, United Kingdom Stannah Full time

    Lift Technician Jobs in Liverpool at Stannah Join Our Team!Are you a qualified senior Lift Engineer or Lift Technician looking for a Lift Technician job at a market-leading family-run business? Stannah, a global leader in the lift industry, is looking to recruit qualified Lift Technicians to join the team.This job is to cover a route across the North WestIt...