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Global Inventory Systems Specialist

7 months ago

Lancaster, United Kingdom Hilton Grand Vacations Full time

Job Title - Permanent, Specialist, Global Inventory Systems

Employer - Diamond Resorts (a subsidiary of Hilton Grand Vacations)

Location - Remote, Hybrid or Citrus House

We are now recruiting for a _Specialist, Global Inventory Systems_ for our _Citrus House Office on the outskirts of Lancaster city centre._

**What will I be doing?**

As a _Specialist, Global Inventory Systems_ you will _provide Subject Matter Expert level support for all Inventory Management Systems and interfaces; as well as reporting and ad hoc Analysis as requested by the Inventory Management Leadership to support the Global Inventory Management Teams’ Systems responsibilities and projects._

Reporting to the _Manager, Global Inventory Systems,_ the main job duties will include, but are not limited to;
- Responsible for maintaining department Service Level Standards while responding to inbound tickets and requests for system setup, maintenance, and support of all Inventory Management systems including VOICE PMS, Clarity PMS, OnQ R&I, OnQ PMS, and all Inventory & Reservations interfaces.
- Assists the Sr. Inventory Systems Specialist and Leadership to manage the system Inventory Access for all Inventory Stakeholders and their guests’
- Assists Sr. Inventory Systems Specialist with system inventory release rules and Function codes to improve the overall health of the Inventory and optimize Club Member usage opportunities.
- Support all Resort and Inventory Stakeholder inventory challenges, marketing, rental, club, owner, affiliate partners and resort teams.
- Facilitates the configuration updates required to complete the requests and projects received by Inventory Systems based on Managements direction and department policies and SLA.

**Qualifications**

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

- Previous experience in a similar role or within Hospitality using Property Management Systems, preferably Clarity, VOICE, or OnQ.
- The ability to multi task and work under pressure
- Good communication skills both written and verbal
- The ability to work on your own initiative as well as part of a team
- Have a ‘can do’ and positive approach
- Attention to detail
- Benefits that support Team Member health and financial wellbeing, including eligibility to an Employee Assistance Programme giving employees 24 hour access to unlimited 1-2-1 counselling, wellbeing support and guidance
- Hotel discounts for Team Members, family and friends
- An open-minded culture committed to diversity and inclusion
- Career Progression through online learning and training programmes
- Encouraging networking with colleagues
- Access to discounts and savings across major retailers through our perks at work scheme

**About us - Hilton Grand Vacations