Platinum Member Call Centre Agent
4 weeks ago
**Job Title** - Platinum Member Call Centre Agent
**Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations)
**Location** - Hybrid/Remote
We are now recruiting for a Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre.
**What will I be doing?**
As a Customer Service Advisor, you will assist our owners, members and guests and be responsible for:
- Assisting members and owners in their requests to make reservations
- Taking payments from members
- Securing benefits for members
- Advising members on member accounts and ownership related queries
- Accessing and inputting data in necessary computer systems
**Qualifications**
**What are we looking for?**
- Excellent communication skills
- Ability to build rapport with our members
- A good level of computer literacy
- Ability to work under pressure.
**Skills considered desirable but not essential.
- Call centre experience
- Customer service experience
- Sales experience
- Escalations/complaints handling
- Multitasking
- Independent with the workload - pro-active with work
**About us - Hilton Grand Vacations
-
Platinum Member Call Centre Agent
2 weeks ago
Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full timeJob Title - Platinum Member Call Centre AgentEmployer - Diamond Resorts (a subsidiary of Hilton Grand Vacations)Location - Hybrid/RemoteWe are now recruiting for a Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre.What will I be doing?As a Customer Service Advisor, you will assist our owners, members and guests and be...
-
Platinum Member Call Centre Agent
4 weeks ago
Lancaster, United Kingdom Hilton Grand Vacations Full timeJob Description Job Title – Platinum Member Call Centre Agent Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location – Hybrid/Remote Hours and shift pattern – The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and weekend work on a shift/rota basis....
-
Call Centre Agent
4 weeks ago
Lancaster, United Kingdom Hilton Grand Vacations Full time**What will I be doing?** Member Services Agent - £19,760.00 As a Member Services Advisor you will assist our owners, members and guests and be responsible for: - Assisting members and owners in their requests to make reservations - Making payments for members - Securing benefits for members - Advising members on member accounts and ownership related...
-
Call Centre Language Agent
2 weeks ago
Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full timeWhat will I be doing?Member Services Agent - £19,760.00As a German Speaking Member Services Advisor you will assist our owners, members and guests and be responsible for:Assisting members and owners in their requests to make reservations Making payments for members Securing benefits for members Advising members on member accounts and ownership related...
-
Call Centre Agent
3 months ago
Lancaster, United Kingdom Hilton Grand Vacations Full time**What will I be doing?** As a Member Services Advisor you will assist our owners, members and guests and be responsible for: - Assisting members and owners in their requests to make reservations - Making payments for members - Securing benefits for members - Advising members on member accounts and ownership related queries - Accessing and inputting data...
-
Supervisor Call Centre
2 weeks ago
Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full timeWhat will I be doing?We are now recruiting for a Contact Centre Supervisor based at our Head Office in Lancaster.Responsibilities:Under general supervision, the Contact Centre Supervisor provides supervision and management support across all aspects of departmental operations for the Yield Management Owner Services and Reservations Contact Center Operations....
-
Garden Centre Assistant
4 weeks ago
Lancaster, United Kingdom Ashton Hall Garden Centre Full timeWe have an opportunity for a part time Garden Centre Assistant to join the team at Ashton Hall Garden Centre. As a member of the garden centre team, you will be responsible for plant care, merchandising new stock, keeping areas tidy and well maintained, and providing excellent customer service. **Job Type**: Part-time **Benefits**: - Company pension -...
-
Garden Centre Assistant
2 weeks ago
Lancaster, Lancashire, United Kingdom Ashton Hall Garden Centre Full timeWe have an opportunity for a part time Garden Centre Assistant to join the team at Ashton Hall Garden Centre.As a member of the garden centre team, you will be responsible for plant care, merchandising new stock, keeping areas tidy and well maintained, and providing excellent customer service.Job Type: Part-timeBenefits: Company pension Discounted or free...
-
General Garden Centre Assistant
2 weeks ago
Lancaster, Lancashire, United Kingdom Ashton Hall Garden Centre Full timeWe have an opportunity for a Garden Centre Assistant to join the team at Ashton Hall Garden Centre.As a member of the garden centre team, you will be responsible for stock maintenance, customer service, plant care and till work.This is a fantastic opportunity for those who are passionate about plants and gardening as you will be able to pass on your...
-
General Garden Centre Assistant
4 weeks ago
Lancaster, United Kingdom Ashton Hall Garden Centre Full timeWe have an exciting opportunity for a General Assistant to join our team here at Ashton Hall Garden Centre. As a member of the garden centre team, you will be responsible for; providing excellent customer service, stock maintenance, till work and merchandising, working both indoors and outside. The ideal person for the role will be flexible, friendly, and,...
-
Data Centre Administrator
2 weeks ago
Lancaster, Lancashire, United Kingdom Centre for Ecology & Hydrology Full timeSalary - £36,245 to £38,463 depending on experienceHybrid working (50/50)12-month fixed-term appointmentWorking at UKCEH is rewarding. Our science makes a real difference, enabling people and the environment to prosper, and enriching society. You'll be joining a leading independent, not-for-profit research institute that's committed to recruiting talented...
-
General Garden Centre Assistant
2 weeks ago
Lancaster, Lancashire, United Kingdom Ashton Hall Garden Centre Full timeWe have an exciting opportunity for a General Assistant to join our team here at Ashton Hall Garden Centre.As a member of the garden centre team, you will be responsible for; providing excellent customer service, stock maintenance, till work and merchandising, working both indoors and outside.The ideal person for the role will be flexible, friendly, and,...
-
Estate Agent
4 weeks ago
Lancaster, United Kingdom Vesta recruitment ltd Full timeSelf employed/own business Estate Agent - Full support, backing, ongoing training and mentor - Minimum 70% commission **Position : Property expert** **Location : Lancaster, Lancashire** Are you a highly-motivated, ambitious and hard-working individual with an entrepreneurial flair? Do you have the drive and a passion to succeed in the property...
-
Freight Agent
3 weeks ago
Lancaster, United Kingdom Condor Ferries Ltd Full timeWe have an exciting opportunity for a Freight Agent to join the Freight team in Jersey. We are looking for motivated individuals who are passionate about delivering excellent customer service, eager to learn and able to share our TRUE Values. **5 years Residency NOT required for this role** **The Role** This role forms part of a fantastic, hardworking...
-
Data Centre Administrator
3 weeks ago
Lancaster, United Kingdom Centre for Ecology & Hydrology Full timeSalary - £36,245 to £38,463 depending on experience Hybrid working (50/50) 12-month fixed-term appointment Working at UKCEH is rewarding. Our science makes a real difference, enabling people and the environment to prosper, and enriching society. You’ll be joining a leading independent, not-for-profit research institute that’s committed to recruiting...
-
Team Member
4 weeks ago
Lancaster, United Kingdom Roadchef Motorway Services Full timeRole - Team Member - McDonalds Site - Killington Motorway Service Area, M6 Southbound, Killington, LA8 0NW **Please note you MUST have regular access to a vehicle due to our location.** At Roadchef we are all about teamwork, no matter which of our amazing units you are a part of you will always find a great welcome, a team spirit and most importantly have...
-
Estate Agent
2 weeks ago
Lancaster, United Kingdom RB Estate Agents Full timeThere is no there is no better time to join our team and be ready to make a impact in 2024 We only want the very best team members to come along on our expansion journey? **Could this be you? are you ready for the challenge?** If you’re looking for a career where team work is number one, then you will find that with us and it is where you will fit right...
-
Telecommunications Administrator
2 weeks ago
Lancaster, United Kingdom Hilton Grand Vacations Full timeAs a Telecommunications Administrator, you will be responsible for assisting with the daily operations of the contact center platform, such as, but not limited to monitoring inbound and outbound call traffic, report generation, and daily system testing. You will also be responsible for providing tier 2 support and troubleshooting for agents, supervisors,...
-
National Control Centre Operator
1 week ago
Lancaster, United Kingdom FGH Security Full time**About The Role**: **Position**:National Control Centre Operator **Pay Rate**: £10.90 - £12.22 **Schedule**:4 on 4 off (06:00 - 18:00 and 18:00 - 06:00 available) or Ad Hoc **Location**:National Control Centre - White Cross Industrial Estate, Alston House, Lancaster LA1 4XQ FGH Security is looking for new team members to join us at our new National...
-
National Control Centre Operator
2 weeks ago
Lancaster, United Kingdom FGH Security Full time**About The Role**: **Position**:National Control Centre Operator **Pay Rate**: £10.90 - £12.22 **Schedule**:4 on 4 off (06:00 - 18:00 and 18:00 - 06:00 available) **Location**:National Control Centre - White Cross Industrial Estate, Alston House, Lancaster LA1 4XQ FGH Security is looking for new team members to join us at our new National Control...