Platinum Member Call Centre Agent

1 week ago


Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

Job Title - Platinum Member Call Centre Agent

Employer - Diamond Resorts (a subsidiary of Hilton Grand Vacations)

Location - Hybrid/Remote


We are now recruiting for a Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre.


What will I be doing?
As a Customer Service Advisor, you will assist our owners, members and guests and be responsible for:

  • Assisting members and owners in their requests to make reservations
  • Taking payments from members
  • Securing benefits for members
  • Advising members on member accounts and ownership related queries
  • Accessing and inputting data in necessary computer systems

Qualifications

What are we looking for?

  • Excellent communication skills
  • Ability to build rapport with our members
  • A good level of computer literacy
  • Ability to work under pressure.
**Skills considered desirable but not essential.

  • Call centre experience
  • Customer service experience
  • Sales experience
  • Escalations/complaints handling
  • Multitasking
  • Independent with the workload proactive with work
**About us - Hilton Grand Vacations

  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    What will I be doing?Member Services Agent - £19,760.00As a German Speaking Member Services Advisor you will assist our owners, members and guests and be responsible for:Assisting members and owners in their requests to make reservations Making payments for members Securing benefits for members Advising members on member accounts and ownership related...


  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    What will I be doing?We are now recruiting for a Contact Centre Supervisor based at our Head Office in Lancaster.Responsibilities:Under general supervision, the Contact Centre Supervisor provides supervision and management support across all aspects of departmental operations for the Yield Management Owner Services and Reservations Contact Center Operations....


  • Lancaster, Lancashire, United Kingdom Ashton Hall Garden Centre Full time

    We have an opportunity for a part time Garden Centre Assistant to join the team at Ashton Hall Garden Centre.As a member of the garden centre team, you will be responsible for plant care, merchandising new stock, keeping areas tidy and well maintained, and providing excellent customer service.Job Type: Part-timeBenefits: Company pension Discounted or free...


  • Lancaster, Lancashire, United Kingdom Ashton Hall Garden Centre Full time

    We have an opportunity for a Garden Centre Assistant to join the team at Ashton Hall Garden Centre.As a member of the garden centre team, you will be responsible for stock maintenance, customer service, plant care and till work.This is a fantastic opportunity for those who are passionate about plants and gardening as you will be able to pass on your...


  • Lancaster, Lancashire, United Kingdom Centre for Ecology & Hydrology Full time

    Salary - £36,245 to £38,463 depending on experienceHybrid working (50/50)12-month fixed-term appointmentWorking at UKCEH is rewarding. Our science makes a real difference, enabling people and the environment to prosper, and enriching society. You'll be joining a leading independent, not-for-profit research institute that's committed to recruiting talented...


  • Lancaster, Lancashire, United Kingdom Ashton Hall Garden Centre Full time

    We have an exciting opportunity for a General Assistant to join our team here at Ashton Hall Garden Centre.As a member of the garden centre team, you will be responsible for; providing excellent customer service, stock maintenance, till work and merchandising, working both indoors and outside.The ideal person for the role will be flexible, friendly, and,...


  • Lancaster, Lancashire, United Kingdom Thurnham Hall Full time

    RESORT:Thurnham HallLOCATION:Thurnham, Lancaster, LA2 0DTHOURS:40 per weekSALARY:£11.50 per hourReporting to the Resort Manager_,_ the main job duties will include, but are not limited to:Manage a team of motivated and skilled employees to provide an efficient and effective Leisure Centre experience for our guests Ensure Health and Safety checks are done...

  • Team Member

    1 week ago


    Lancaster, Lancashire, United Kingdom Moto Full time

    Team Member - KFC - LancasterAddress: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU 11.70 per hour Joining moto is easy, we're not seeking colleagues with years of customer service experience in hospitality or retail, we're just looking for enthusiastic people to be part of our amazing team, delivering KFC's world-famous fried...

  • Team Member

    1 week ago


    Lancaster, Lancashire, United Kingdom Moto Hospitality Ltd Full time

    Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DUJoining moto is easy, we're not seeking colleagues with years of customer service experience in hospitality or retail, we're just looking for enthusiastic people to be part of our amazing team, delivering West Cornwall Pasty's award-winning range of pasties, sausage rolls,...

  • Team Member

    1 week ago


    Lancaster, Lancashire, United Kingdom Moto Full time

    Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU**£11.07 per hourJoining moto is easy, we're not seeking colleagues with years of customer service experience in hospitality or retail, we're just looking for enthusiastic people to be part of our amazing team, delivering BP's handy range travel essentials as well as Greggs...


  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Title - Hotel Reservations Specialist (Inbound)Employer - Diamond Resorts (a subsidiary of Hilton Grand Vacations)Location - LancasterOffice/Hybrid Working available.We are now recruiting for a Hotel Reservations Agent for our Inbound Hotel Reservations Contact Centre in our Head Office on the outskirts of Lancaster city centre.What will I be...


  • Lancaster, Lancashire, United Kingdom Nando's Chickenland Limited Full time

    Hourly Rate: £10.42_ This may differ for under 18s_:We're on the search for Back of House team members (what we call our Team Members) to join usThe role of a Back of House team member is simple to prepare and make the finest PERi-PERi meals to wow every guest.We offer full and part-time positions, and no previous experience is required, just show us that...


  • Lancaster, Lancashire, United Kingdom Nando's Full time

    Team Members for Lancaster Nando's - LancasterHourly Rate: 11.44This may differ for under 18s Our newest Nando's has hatched in Lancaster and we're on the search for Back of House and Front of House Nandocas (what we call our Team Members) to join us The start date for this role will be 30th May 2022.The role of a Back of House Nandoca is prepare and make...


  • Lancaster, Lancashire, United Kingdom Nando's Full time

    Team Members for Lancaster Nando's - LancasterHourly Rate: 11.44This may differ for under 18s Our newest Nando's has hatched in Lancaster and we're on the search for Back of House and Front of House Nandocas (what we call our Team Members) to join us The start date for this role will be 30th May 2022.The role of a Back of House Nandoca is prepare and make...


  • Lancaster, Lancashire, United Kingdom Nando's Full time

    Team Members for Lancaster Nando's - LancasterHourly Rate: 11.44This may differ for under 18s Our newest Nando's has hatched in Lancaster and we're on the search for Back of House and Front of House Nandocas (what we call our Team Members) to join us The start date for this role will be 30th May 2022.The role of a Back of House Nandoca is prepare and make...


  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Description Job Title – Customer Service Advisor Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location – Hybrid/Remote Salary – £24, Comp plan Hours and shift pattern – The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and weekend work on a...


  • Lancaster, Lancashire, United Kingdom Nando's Chickenland Limited Full time

    Hourly Rate: £10.42_ This may differ for under 18s_:One of our newest Nando's has just hatched in Lancaster and we're on the search for Back of House Nandocas (what we call our Team Members) to join usThe role of a Back of House Nandoca is simple to prepare and make the finest PERi-PERi meals to wow every guest.We offer full and part-time positions, and no...

  • Cafe Cook

    1 week ago


    Lancaster, Lancashire, United Kingdom Black Knights Parachute Centre Full time

    Looking for a new role? Escape the ordinary and join our team at Black Knights Parachute Centre.Working Hours - 37 per week at £13.00 per hour - working days will include Friday Saturday Sunday - flexible with other working days. To start as soon as possible.Job Summary:We are seeking a skilled and passionate individual to join our cafe team as a cook. In...


  • Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Title - Contact Centre Supervisor (Inbound)Employer - Diamond Resorts (a subsidiary of Hilton Grand Vacations)Location - LancasterOffice/Hybrid Working available.We are now recruiting for a Reservations Supervisor for our Inbound Hotel Reservations Contact Centre in our Head Office on the outskirts of Lancaster city centre.What will I be doing?Under...


  • Lancaster, Lancashire, United Kingdom Centre for Ecology & Hydrology Full time

    Salary £36,245 to £38, 463Hybrid working (50/50)Permanent, Fulltime, Parttime options considered UK Centre for Ecology & Hydrology (UKCEH) is looking for a Semantic Data Specialist to develop and implement semantic web approaches that will advance data interoperability and metadata management across our broad and diverse digital assets. You'll join our...