Senior Savings Support Specialist

1 day ago


Nelson, Lancashire, United Kingdom Marsden Building Society Full time

Marsden Building Society is rated outstanding for employee engagement and is committed to providing an exceptional service to our members. We are seeking a Senior Savings Support Specialist to join our Savings Team, working on a full-time basis, Monday to Friday, 9am – 5pm at our Head office in Nelson.

Job Description:

The successful candidate will provide high-level support to the Savings Manager, handling complex customer queries and resolving account-related issues. They will also be responsible for processing ISA transfers, cheque administration, and customer requests, as well as reconciling transactions and submitting returns to the Finance department.

Key Responsibilities:
  • Provide high-level support to the Savings Manager
  • Handle complex customer queries and resolve account-related issues
  • Process ISA transfers and cheque administration
  • Reconcile transactions and submit returns to Finance
Benefits:

We offer a competitive salary of £27,000 - £30,000 per annum, plus a comprehensive benefits package, including a contributory pension scheme, life assurance, simply health cover, and discounted memberships. This is an exciting opportunity to join a dynamic team and develop your career in Financial Services.



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