Service and Operations Strategy Lead
5 days ago
**Key Responsibilities**
As our Service and Operations Manager, you will be responsible for developing and implementing a robust service plan to ensure our response times continue to meet high standards.
Your key responsibilities will include:
- Providing technical support to customers, distributors, and service partners before, during, and after product deliveries and installations.
- Developing and implementing new systems and processes to improve our after-sales service.
- Evaluating and troubleshooting issues with commercial refrigeration equipment.
We require a highly organized and self-motivated individual who can communicate effectively with staff, service partners, and customers to uphold our high standards and company values.
To succeed in this role, you will need:
- A strong technical background in the engineering industry, preferably with experience in commercial refrigeration.
- Basic computer skills and familiarity with Microsoft Office packages.
- A valid forklift truck license (highly desirable).
Estimated Salary: £42,000 - £47,000 per annum.
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