Sales Support Specialist
1 month ago
AWD online is a leading recruitment agency specializing in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis.
Job SummaryWe are seeking an experienced Administrator / Sales Team Support Administration Assistant to join our expanding sales team based in Bury St Edmunds, Suffolk, East Anglia.
Salary and BenefitsThe successful candidate will receive a competitive salary of £25,000 - £28,000 per annum (DOE) + benefits package, including 25 days annual holiday + bank holidays and pension enrolment according to government guidelines.
Key Responsibilities- Provide accurate and timely quotations to customers for products and accessories.
- Maintain strong customer relations through email campaigns and sales-related activities.
- Regularly monitor the CRM system to identify current and past opportunities, promoting relevant products to customers.
- Support customers with enquiries, rerouting them to the appropriate department / responsible person where necessary.
- Help generate leads for both short- and long-term sales opportunities.
- Engage with the existing customer base to gather reviews, case studies, citations, and referrals.
- Build and maintain strong relationships with the company's colleagues to maximise sales revenue and deliver excellent customer service.
- Keep accurate customer contact records within the company CRM system.
- Agree upon and adhere to key performance indicators (KPIs) to drive sales excellence.
- Highly self-motivated, proactive, quick learner, and organised.
- Positive, can-do attitude; friendly, creative, and focused.
- Strong written and verbal communication skills.
- Proficient in the full Microsoft Office suite.
- Ability to maintain accurate customer records.
- Strong problem-solving abilities with a customer-focused mindset.
- Keen attention to detail and accuracy when completing tasks.
- Previous experience in inside sales or administration.
- Experience working for a medium-sized global company.
- Genuine interest in pursuing a career in customer service and sales.
This is a fantastic opportunity to expand your sales skills, contribute to the company's success, and ensure excellent customer service in all interactions.
BenefitsIn addition to the competitive salary and benefits package, the successful candidate will also have access to:
- Opportunities for growth within an expanding business and sales team.
- Free, secure on-site parking.
- Modern facilities within commuting distance of Norwich, Ipswich, Cambridge and surrounding areas.
To be considered for this role, please submit your CV to our Recruitment Team who will review your details. We look forward to hearing from you
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