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Business Development Manager
1 month ago
We are seeking an experienced Assistant Manager to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services. As an Assistant Manager, you will play a key role in driving business performance, delivering exceptional customer experience, and supporting the Centre Manager in achieving sales and customer service targets.
## Key Responsibilities
* Work alongside the Centre Manager to provide productive management and leadership, driving profitability and focusing on the customer journey
* Divide time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service
* Help drive business performance, passionate about customer experience, and looking for a long-term career with excellent progression and training schemes
## Benefits
* Competitive salary: £27,851 to £33,207 per annum
* Average uncapped bonus: £7,100 per year (with potential to earn more)
* 5 days a week (This centre is closed on Sundays)
* Earn extra with our refer a friend scheme – T&C's Apply
## What We Offer
* 5.6 weeks' annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
* Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount Events
* Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
* Financial planning support via Wagestream - access up to 30% of your salary in advance
* GP Access, 364 days a year, 24 hours a day
* Join the Share save scheme with a 20% discount on shares
* Health Cash Plan – to access wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance
## Skills and Experience
* Experience / Ability to deliver high customer satisfaction and experience through effective management
* Experience / Ability to deliver coaching/training in moment to colleagues
* Technical/Mechanical ability or experience
* Experience of meeting compliance standards across Health and Safety
* Excellent communication skills, verbally and written
* IT Proficient, with the willingness to learn in-house systems
* Good time management
* A current valid driving licence
## About Us
We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're committed to creating an inclusive workplace for our colleagues and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
