Healthcare Customer Liaison Officer

3 days ago


Brighton, Brighton and Hove, United Kingdom Ashtons Hospital Pharmacy Services Limited Full time

As a Healthcare Customer Liaison Officer at Ashtons Hospital Pharmacy Services Limited, you will play a critical role in building strong relationships with our customers and stakeholders.

We are seeking an experienced individual to join our team and take on the responsibilities of this challenging yet rewarding role. You will be responsible for receiving inbound contacts in relation to the Ashtons Liveview system, gathering sufficient information to resolve issues at first point of contact, and escalating unresolved matters to the appropriate Ashtons team where necessary.

Your duties will include tracking all unresolved issues and queries, keeping the customer informed at every stage, and collaborating with our IT, Prescription Services, and Dispensary Services teams to ensure seamless service delivery. You will also be expected to adhere to our company's Standard Operating Procedures, observing GPhC principles and standards, and using systems and technology effectively.

Key Accountabilities:
  • Receiving inbound contacts in relation to the Ashtons Liveview system and resolving issues efficiently.
  • Tracking and escalating unresolved issues and queries to the appropriate Ashtons team.
  • Collaborating with our IT, Prescription Services, and Dispensary Services teams to ensure seamless service delivery.
Salary and Benefits:
  • A competitive salary of approximately £22,000 - £27,000 per annum, depending on experience.
  • The opportunity to work in a dynamic and supportive environment with a talented team.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

If you have excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Brighton, Brighton and Hove, United Kingdom United Living Group Full time

    We are looking for a dedicated Resident Liaison Officer to join our team at United Living Group. As a key member of our organization, you will be responsible for promoting and delivering exceptional customer care to all residents, ensuring strong communication links exist between the resident, the client, the call centre, and the operational team.The...


  • Brighton, Brighton and Hove, United Kingdom Artemis Recruitment Consultants Ltd Full time

    About the PositionWe are seeking an experienced Corporate Liaison Officer to join our team at Artemis Recruitment Consultants Ltd. As a key member of the team, you will be responsible for maintaining client records using Intelligent Office system, preparing client reports, and communicating with Life Offices and Investment Houses. The ideal candidate will...


  • Brighton, Brighton and Hove, United Kingdom The GelBottle Inc. Full time

    Nail Beauty Customer Service LiaisonThe GelBottle Inc. is seeking an experienced Nail Beauty Customer Service Liaison to join our team in Brighton. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Respond to customer inquiries in a...

  • Healthcare Coordinator

    20 hours ago


    Brighton, Brighton and Hove, United Kingdom Elysium Healthcare Full time

    Job SummaryWe are seeking a highly skilled Ward Administrator to join our team at Elysium Healthcare. As a key member of the multidisciplinary team, you will provide administrative support to the ward staff and contribute to the delivery of high-quality care to patients.Key ResponsibilitiesManage rota systems, including Quinyx and TemployerUndertake daily...


  • Brighton, Brighton and Hove, United Kingdom Brook Street UK Careers Full time

    Job Description:We are seeking a Data Solutions Liaison to join our team at Brook Street UK Careers.This role involves providing technical support to customers, processing orders, and maintaining internal systems.Main Responsibilities:To handle customer inquiries promptly and professionally via various channels.To process customer orders accurately using...

  • Healthcare Consultant

    19 hours ago


    Brighton, Brighton and Hove, United Kingdom Aspect Healthcare Full time

    Disability Assessor RoleWe are seeking healthcare professionals who wish to thrive in a new role that utilises and develops their clinical skills. As a Disability Assessor, you will work autonomously to assess cases of individuals applying for a Work Capability Assessment (WCA) as part of the Department for Work and Pensions' (DWP) Health Assessment and...


  • Brighton, Brighton and Hove, United Kingdom ARTS COUNCIL ENGLAND Full time

    About the PositionWe are seeking an experienced Cultural Property Liaison Officer to join our team at Arts Council England. In this role, you will be responsible for building relationships with local authorities, universities, and cultural leaders groups to promote positive place-based working.You will work closely with stakeholders to maintain awareness of...


  • Brighton, Brighton and Hove, United Kingdom Skilled Careers Ltd Full time

    Skilled Careers Ltd is seeking a Resident Liaison Officer to work with a market leading main contractor in the construction industry. This role is based on site in Hove, West Sussex and requires a strong understanding of the construction process.The ideal candidate will have a full driving licence and access to a vehicle. The salary for this position is...


  • Brighton, Brighton and Hove, United Kingdom Skilled Careers Ltd Full time

    Job Title: Resident Liaison OfficerLocation: Hove, West SussexWe are currently working with Skilled Careers Ltd to find a suitable candidate for this role. As a Resident Liaison Officer, you will be responsible for working closely with the site team to ensure that all aspects of the project are completed on time and to a high standard.The ideal candidate...

  • Healthcare Specialist

    21 hours ago


    Brighton, Brighton and Hove, United Kingdom Aspect Healthcare Full time

    About the Opportunity:We are looking for an experienced Healthcare Specialist - Disability Assessment to join our team at Aspect Healthcare. In this role, you will use your clinical expertise to assess the cases of individuals applying for PIP benefits.Your Key Responsibilities:Assess individuals with complex health conditions and understand how their...


  • Brighton, Brighton and Hove, United Kingdom Skilled Careers Ltd Full time

    Skilled Careers Ltd is recruiting for a Resident Liaison Officer to work on a site-based project in Hove, West Sussex. The ideal candidate will have a strong background in the construction industry and excellent communication skills.As a Resident Liaison Officer, you will be responsible for liaising with the site team, managing communication channels, and...


  • Brighton, Brighton and Hove, United Kingdom Integrated Care 24 Ltd Full time

    **Quality Improvement Role:** Healthcare Quality Improvement OfficerWe are recruiting a talented Healthcare Quality Improvement Officer to join our Primary Care Quality team at Integrated Care 24 Ltd. This is an exciting opportunity to make a real difference in the delivery of high-quality healthcare services.Key Responsibilities:Contribute to the...


  • Brighton, Brighton and Hove, United Kingdom University Of Michigan Full time

    Job Overview:The University of Michigan is seeking a skilled Patient Services Liaison to join our team at the Facial Cosmetic Clinic. This individual will provide exceptional customer service and support to patients, families, providers, and team members in a fast-paced environment.Main Responsibilities:Provide general clerical support and manage front-end...


  • Brighton, Brighton and Hove, United Kingdom Clearline Recruitment Ltd Full time

    Exemplary Customer Support RoleWe are collaborating with a leading B Corp certified organization dedicated to maintaining high standards of social and environmental performance. This company offers flexible work arrangements, access to a cutting-edge learning platform, and a focus on sustainability through digital-first and eco-friendly policies, thereby...


  • Brighton, Brighton and Hove, United Kingdom AIG Full time

    We are seeking a highly skilled Medical Assistance Coordinator to join our team at AIG Travel EMEA Limited.About the role:As a Medical Assistance Coordinator, you will be the first point of contact for our customers across the globe who require medical assistance while traveling for leisure or for business.Key responsibilities:Provide practical help through...


  • Brighton, Brighton and Hove, United Kingdom The GelBottle Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at The GelBottle Inc. in Brighton.The successful candidate will be responsible for providing exceptional customer service, responding to inquiries via phone, email, and live chat, and conducting outbound sales calls to promote products and services.This is a hybrid...


  • Brighton, Brighton and Hove, United Kingdom Spire Healthcare Full time

    Company OverviewWe are a leading healthcare provider with a reputation for delivering exceptional patient care. Our hospital in Hove offers a range of services, and we are seeking an experienced Receptionist to join our team.Job SummaryThis is a part-time opportunity for a skilled Receptionist to work on our main reception desk. You will be responsible for...


  • Brighton, Brighton and Hove, United Kingdom Language Empire Full time

    We are seeking a skilled and experienced multilingual liaison specialist to join our team at Language Empire, based in Brighton, East Sussex.As a freelance interpreter, you will have the opportunity to work with various clients across different industries, including healthcare, legal services, and local government.The successful candidate will possess...


  • Brighton, Brighton and Hove, United Kingdom EF Education First Full time

    EF Education FirstWe are seeking a highly motivated and organised individual to join our team as a Family Liaison Coordinator.As a key member of our host family recruitment team, you will play a vital role in creating enriching cultural exchanges for students and local communities.This is a full-time position based in Brighton, where you will be responsible...


  • Brighton, Brighton and Hove, United Kingdom Chartwells Full time

    About the JobAs a Customer Experience Officer at Chartwells, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities. This is a full-time role, contracted to 40 hours per week.Your Key ResponsibilitiesMaintain a high standard of customer care and cleanlinessProvide support to housekeeping,...